Provider Network Recruiter

Aflac, Incorporated
Hybrid

About The Position

Aflac, a Fortune 500 company and industry leader in voluntary insurance products, is seeking a Provider Network Recruiter. The company is known for its commitment to its people, community, and ethical practices, recognized as one of Fortune’s 50 Best Workplaces for Diversity and one of the World’s Most Ethical Companies. This role is crucial for expanding and maintaining the Aflac Dental and Vision network by identifying, recruiting, and building relationships with healthcare providers. The position involves strategic lead generation, contract negotiation, and cross-functional collaboration to ensure a robust and satisfied provider network.

Requirements

  • Bachelor’s Degree in Business Administration or related field
  • 3+ years of work experience in customer service, provider service, network development, or telephone sales
  • Experience in negotiating sales to move a business forward
  • Familiarity with contract negotiations
  • Experienced in external facing contract review and negotiations
  • Efficient and concise communication skills both verbal and written
  • Organizational skills as well as resourcefulness and consistency
  • Organized with excellent time-management capabilities
  • Customer focused with drive to strengthen partnership and resolve issues immediately
  • Strong analytical and problem-solving skills
  • Ability to analyze data for identifying trends and variance from goals
  • Ability to work autonomously
  • Ability to educate regarding an outcome, even if unfavorable
  • Ability to evaluate data and identify action plans/recruitment plans and solution based on data
  • Basic Microsoft Suite knowledge
  • Willingness to be a thought partner with other team members and departments
  • Ability to thrive in a fast-paced competitive environment.

Nice To Haves

  • Sales territory management experience to include contract negotiations, and fee schedule negotiations in a network development related field

Responsibilities

  • Strategically identify and generate new leads for provider recruitment to the Aflac Dental and Vision network.
  • Recruit and maintain an adequate providers’ network in assigned regions by being able to explain the value in joining the Aflac Dental and Vision network.
  • Obtain and submit accurate and completed provider applications required for credentialing and contracting.
  • Build and maintain relationships with provider prospects and partners to ensure high levels of satisfaction and results for Aflac Dental and Vision.
  • Collaborate cross functionally with other internal departments to optimize the recruitment and onboarding process to achieve all collective goals defined by leadership.
  • Maintain and build strong business relationships with providers and champion their requests to ensure a positive Provider experience and instill confidence in the Aflac Dental and Vision brand.
  • Negotiate/re-negotiate contracts and fees with providers while being cognizant of utilization and cost.
  • Be able to identify and problem solve all issues daily to sustain relationships and ensure low provider network abrasion and attrition.
  • Monitoring of various reports to ensure all necessary network requirements are met.
  • Perform network audit duties as necessary to ensure Provider directory accuracy and compliance with all directory reporting.
  • As directed, take prompt action with all provider communications to ensure quick resolution to any issue.
  • Track assigned duties and activities using the appropriate company resource (i.e. Network 360, logging into phone systems, etc.).
  • Use knowledge of negotiating entities to improve and enable a competitive advantage in network contracting process.
  • Facilitate external leadership meetings to help drive strategic alignment and execution of network goals.
  • Performs other duties as needed.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Prescription drug coverage
  • Health care flexible spending
  • Dependent care flexible spending
  • Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
  • 401(k) plans
  • Annual bonuses
  • Opportunity to purchase company stock
  • 11 paid holidays
  • Up to 20 days PTO to be used for any reason
  • State-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked)
  • Other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being
  • Compliance with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.
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