Provider Communications Lead - Remote US

Gainwell Technologies LLC•Any city, OH

7h•$48,300 - $69,000•Remote

About The Position

As a Provider Communications Lead at Gainwell, you will be responsible for planning, developing, and managing provider-facing publications and communications that support Medicaid program operations, provider education, regulatory compliance, and stakeholder engagement. You will serve as a key resource for provider communications, helping ensure published materials are accurate, timely, consistent, easy to understand, and aligned with client and organizational requirements.

Requirements

5+ years of experience developing professional communications, publications, educational materials, or related content, preferably within Medicaid, Medicare, provider relations, managed care, or healthcare operations.
Exceptional writing, editing, proofreading, and verbal communication skills with strong attention to detail.
Demonstrated experience translating complex healthcare, regulatory, policy, or operational information into clear and actionable communications.
Experience developing provider-facing publications, communication campaigns, educational materials, or similar professional content.
Knowledge of Medicaid, Medicare, healthcare policy, provider services, managed care, or healthcare administration.
Strong project management and organizational skills with the ability to manage multiple priorities, stakeholders, and deadlines.

Responsibilities

Develop, review, edit, and publish provider-facing communications, including newsletters, bulletins, alerts, policy updates, educational materials, and other provider resources.
Translate complex healthcare policies, regulatory requirements, and operational changes into clear, concise, and actionable communications for healthcare providers.
Collaborate with business partners, subject matter experts, compliance teams, provider relations teams, and client stakeholders to ensure communications are accurate, consistent, and timely.
Manage publication schedules, communication calendars, content development, reviews, and approval workflows across multiple projects and deadlines.
Support provider outreach and education initiatives through written communications, presentations, webinars, training materials, and other educational content.