Provider Enrollment - REMOTE

Gainwell Technologies LLC•Hamilton Township, NJ

8d•$31,200 - $44,500•Remote

About The Position

As a Provider Enrollment - REMOTE at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. This is an important position in Gainwell’s commitment to helping clients deliver better health and human services outcomes.

Requirements

Skilled in Microsoft Word Applications and general PC knowledge
Ability to work independently
Adhere to Gainwell Attendance Policy.
Strong organizational and time management skills.
Skilled at working independently and collaboratively.

Nice To Haves

Broadband Internet connections should have a minimum speed of 24MBS download and 8 MBS upload.

Responsibilities

Provide knowledgeable responses to basic client questions; elevate more complex cases to appropriate staff as needed
Put your skills to work to solve client problems, update account history and follow up with clients to confirm their inquiry or request is resolved
Adhere to the client’s SLAs and consistently meet production targets
Collaborate with team members, management and clients to resolve client inquiries; cross-train new resources in customer service processes
Process client inquiries more efficiently and effectively by reviewing and recommending changes to procedures and workflow