Provider Administrative Assistant I
About The Position
Gillette Children's is recruiting for a Full-Time Provider Administrative Assistant I to support our Pediatric PM&R providers. This role will also help onboard and coordinate Pediatric PM&R fellows that are on site at our facility. Previous experience working with ACGME programs is highly preferred. This position provides administrative and clerical support to physicians (including Associate Medical Directors (AMDs)) at Gillette Children's Specialty Healthcare. This position may also support Advanced Practice Providers (APPs), genetic counselors, or contract physicians as directed by the Supervisor of Provider Administrative Assistants. This position is expected to maintain and promote excellent customer service while aiding in scheduling, handling calls, preparing and maintaining documents for providers, and providing overall coordination for the provider’s schedule and professional duties.
Requirements
- Previous office/administrative experience or graduation from an administrative assistant course
- Basic skills in Microsoft Programs, including SharePoint, Teams, OneDrive, Word, Excel, and PowerPoint
- E-mail experience, preferably using Microsoft Outlook
- Typing speed of 45 WPM
Nice To Haves
- Previous experience working with ACGME programs is highly preferred.
- Prior experience supporting one or more medical professionals in an administrative capacity
- Completion of an Administrative or Microsoft certification program
- Previous experience in the same medical specialty applying for
- Experience with software specific to the department, such as Oracle Health, eDOCS, HSM Production, and AMiON.
- Knowledge of basic medical terminology
Responsibilities
- Provides administrative support and office coordination to assigned provider(s) to maintain smooth operations and maximize departmental efficiency and effectiveness.
- Coordinates all provider’s time and responsibilities to ensure their time is used most efficiently while maintaining top priorities.
- Facilitates a variety of communications, including phone calls and correspondence to patients, families, and other providers to assure that internal and external information is appropriately and promptly handled.
- Coordinates and executes various projects as requested independently.
- Fulfills specialty-specific duties (in addition to duties listed above): Efficiently manages a high volume of incoming faxes, ensuring timely processing and appropriate application of digital or physical signatures as required.
- Serves as a liaison between vendors and healthcare providers to facilitate the accurate and timely processing of Durable Medical Equipment (DME) orders.
- Serve as the UMN Pediatric Physical Medicine and Rehabilitation Medical Student Site Coordinator, as assigned.
Benefits
- retirement savings match
- tuition and certification reimbursement
- paid time off
- health and wellness benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
