Protective Services Specialist - Night Shift

Trinity Health • Ft. Lauderdale, FL

22h • Onsite

About The Position

The Protective Services Specialist is responsible for maintaining a safe and secure environment within the hospital and its properties. This role involves initiating and receiving communications, documenting incidents, patrolling facilities, and responding to emergency situations. The specialist must be able to act independently, manage critical incidents, and ensure the safety of hospital associates, patients, and visitors. Additionally, the role contributes to the development and review of security policies and procedures, conducts investigations, and facilitates safety awareness programs.

Requirements

• Valid FL Driver's License
• State of Florida Class D Security License required upon hire
• High School diploma or GED required
• Ability to demonstrate effective verbal and written communication skills
• Ability to demonstrate knowledge of basic computer skills
• Must achieve a passing score on "Management of Aggressive Behavior" after employment.

Nice To Haves

• Associate's degree preferred in Criminal Justice, Safety Administration, Security, or other related field supplemented with at least one year of experience in a high public interaction position requiring the use of effective interpersonal skills.
• Equivalent related military experience or work experience in law enforcement, fire department, or emergency response service may be substituted for the educational requirement at the discretion of the hiring manager.

Responsibilities

• Initiates and receives communications via telephone, radio, email, or other computer systems.
• Communicates verbally or in writing promptly, courteously, and accurately while maintaining poise.
• Refers problems or issues beyond scope of authority to the Security Manager on Duty and the Hospital Manager on duty.
• Follows standard procedures and uses personal protective equipment per policy at all times.
• Documents in a timely manner all relevant safety and security information.
• Patrols the hospital and other HCH properties as required.
• Takes action as required, participating in all emergency codes and requests for assistance.
• Acts independently, managing critical situations that may involve aggressive behavior.
• Takes action as necessary to ensure the safety of Hospital Associates, patients, and visitors.
• Assists in moving, lifting, or dragging individuals to safety.
• Assists in bringing safety equipment to the scene of an emergency or as required.
• Assists in restraining individuals as necessary to maintain the safe environment of the hospital.
• Assists in restraining individuals as required to prevent those individuals from placing themselves or others in harm's way.
• Participates as an active member of various Security and Safety committees.
• Serves as a departmental resource specialist, consulting on Safety and Security issues to all Associates.
• Assists in the development of policies and procedures related to Protective Services throughout The Holy Cross Hospital.
• Reviews all departmental Security and Safety Policies and Procedures on an ongoing basis.
• Evaluates the effectiveness of Protective measures throughout the hospital through reports.
• Prepares recommendations and documentation that provides direction to correct reported deficiencies.
• Recommends action plans to department managers based on regular protection audits.
• Prepares and submits reports of audits to various safety committees and administration.
• Reviews daily security-related incidents, reports of Associate injury, and other related security hazards.
• Documents monthly safety data and prepares reports for the Manager of Protective Services.
• Conducts Security and Safety investigations of significant incidents.
• Develops curriculum and conducts Security and Safety awareness programs throughout the Hospital.
• Participates in the ongoing in-service education of hospital personnel and others as it relates to the safety and security of the Hospital.
• Demonstrates expertise in facilitating adult learning.
• Reviews safety and security reports, prepares analysis, and assists in the implementation of Holy Cross Hospital Healthcare Protection Program.
• Participates in orientation of new employees to the Safety and Security Program.
• Maintains professional competence through participation in continuing education and other learning experiences.
• Remains informed of current trends in Hospital Security and Safety.
• Serves as a role model, participating in professional organizations and community activities.

Benefits

• Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance.
• Comprehensive benefits that start on your first day of work
• Retirement savings program with employer matching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees