Security PRN - Lourdes Hospital

Mercy Health BSMH•Paducah, KY

About The Position

The Protective Services Officer provides internal and external safety and security functions to support the general safety of Bon Secours Mercy Health facilities, including participating in investigations and detentions when warranted. Officers are assigned to an area and respond to radio and/or telephone calls for routine or emergency assistance. This position is associated with Marshall Nemer Pavilion at Lourdes Hospital. The officer protects patients, visitors, and employees by providing escorts, patrolling hospital grounds, and addressing environment-of-care safety hazards. The role deters criminal activity through routine patrols of hospital property, including parking lots and decks; enforces facility policies; monitors closed-circuit television; and intervenes in patient, visitor, or staff confrontations as appropriate. The officer documents duties through daily activity logs and incident reports. The role requires a high school diploma or GED and a valid driver's license. BLS Basic Life Support certification from the American Heart Association and Non-Violent Crisis Intervention Training are required within six months of hire. The employee must meet South Carolina Law Enforcement Division licensure requirements (armed – Taser) within six months of hire and complete TASER Training certification within 60 days, in accordance with SLED guidelines, maintaining it thereafter. One to two years of security, law enforcement, or military experience and a vocational/technical degree are preferred.

Requirements

High school diploma or GED.
Valid driver's license.
BLS Basic Life Support certification from the American Heart Association within six months of hire.
Meet South Carolina Law Enforcement Division licensure requirements (armed – Taser) within six months of hire and maintain licensure thereafter.
Complete TASER Training certification within 60 days, in accordance with SLED guidelines.
Complete Non-Violent Crisis Intervention Training within six months of hire.
Basic skills using Microsoft Word.
Proficiency in use, maintenance, and safety protocols for defensive tools and restraint equipment, such as batons, handcuffs, body-worn cameras, and soft restraints, in alignment with healthcare regulations and organizational policies.
Technical skills in radio communication, report writing, surveillance systems, and access control software, including accurately documenting incidents and coordinating with clinical teams and law enforcement.
Effective communication, active listening, empathy, and conflict resolution skills.

Nice To Haves

Vocational/technical degree.
One to two years of security, law enforcement, or military experience.

Responsibilities

Protect patients, visitors, and employees by providing escorts, patrolling grounds, and mitigating environment-of-care safety hazards.
Deter criminal activity through routine patrols of hospital property, including parking lots and decks.
Enforce policies, including parking regulations, visitation policies, drug enforcement, and tobacco-free/smoking policy.
Monitor hospital activity on closed-circuit television for situations that may require Protective Services involvement.
Intervene in patient, visitor, and/or staff confrontations as appropriate.
Document duties performed, including completion of daily activity logs and incident reports.
Respond to radio and/or telephone calls for routine or emergency assistance.
Participate in investigations and detentions when warranted.