Security PRN - Lourdes Hospital

Bon Secours Mercy Health•Paducah, KY
•Onsite

About The Position

The Protective Services Officer provides internal and external safety and security functions to support the general safety of Bon Secours Mercy Health facilities. The position may participate in investigations and detentions when warranted. Officers are assigned to an area and respond to radio or telephone calls for routine and emergency assistance. This role protects patients, visitors, and employees, deters criminal activity, enforces facility policies, monitors hospital activity, responds to confrontations as appropriate, and documents duties and incidents. The listed responsibilities are not exhaustive; employees may be asked to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Requirements

  • High school diploma or GED.
  • Valid driver's license.
  • Obtain American Heart Association Basic Life Support (BLS) certification within six months of hire.
  • Meet South Carolina Law Enforcement Division licensure requirements (armed – Taser) within six months of hire and maintain the required licensure.
  • Complete TASER Training certification within 60 days, in accordance with SLED guidelines.
  • Complete Non-Violent Crisis Intervention Training within six months of hire.
  • Basic skills using Microsoft Word.
  • Demonstrate proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment, such as batons, handcuffs, body-worn cameras, and soft restraints, in accordance with healthcare regulations and organizational policies.
  • Maintain technical skills in radio communication, report writing, surveillance systems, and access control software; accurately document incidents and coordinate effectively with clinical teams and law enforcement.
  • Demonstrate effective communication, active listening, empathy, and conflict resolution skills.

Nice To Haves

  • Vocational or technical degree.
  • One to two years of security, law enforcement, or military experience.

Responsibilities

  • Protect patients, visitors, and employees by providing escorts, patrolling grounds, and mitigating environment-of-care safety hazards.
  • Conduct routine patrols of hospital property, including parking lots and decks, to deter criminal activity.
  • Enforce policies, including parking regulations, visitation policies, drug enforcement, and tobacco-free and smoking policies.
  • Monitor hospital activity on closed-circuit television and identify situations that may require protective services involvement.
  • Intervene in patient, visitor, or staff confrontations as appropriate.
  • Document duties performed, including completing daily activity logs and incident reports.
  • Respond to radio or telephone calls for routine or emergency assistance.
  • Participate in investigations and detentions when warranted.

Benefits

  • Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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