About The Position

The Protective Services Officer provides internal and external safety and security functions to support the general safety of Bon Secours St. Francis Hospital facilities. The officer may participate in investigations and detentions when warranted and is assigned to an area to respond to radio and telephone calls for routine or emergency assistance. This position is scheduled for 32 hours per week on the night shift, Monday through Thursday, from 10:00 PM to 6:30 AM. The officer must maintain applicable certifications or licenses, complete mandatory education and training, remain on the assigned post, and maintain proficiency with issued equipment. The role also requires professional conduct and compliance with organizational policies, including those concerning attendance, confidentiality, dress code, identification badges, and safety. Other job-related duties may be assigned, subject to reasonable accommodation.

Requirements

  • Valid driver’s license.
  • BLS Basic Life Support certification from the American Heart Association, required within six months of hire.
  • High school diploma or GED.
  • Non-Violent Crisis Intervention Training, required within six months of hire.

Nice To Haves

  • Vocational or technical degree.
  • 1–2 years of security, law enforcement, or military experience.

Responsibilities

  • Protect patients, visitors, and employees by providing escorts, patrolling grounds, and addressing environment-of-care safety hazards.
  • Deter criminal activity through routine patrols of hospital property, including parking lots and decks.
  • Enforce policies, including parking regulations, visitation policies, drug enforcement, and tobacco-free and smoking policies.
  • Monitor hospital activity using closed-circuit television and identify situations that may require protective services involvement.
  • Intervene in patient, visitor, or staff confrontations as appropriate.
  • Document duties performed, including daily activity logs and incident reports.
  • Understand emergency procedures, alarm response, evacuation, and internal and external disaster plans.
  • Respond to designated emergency situations and hospital alarms.
  • Complete mandatory education and training and maintain applicable certification or licensure.
  • Remain at the assigned post and complete post-specific duties; keep posts and patrol vehicles clean, neat, and free of non-work-related material.
  • Follow organizational policies, particularly those regarding attendance and punctuality, confidentiality, dress code, ID badge display, and safety.
  • Maintain a professional manner while on duty.
  • Maintain proficiency and standards with all issued equipment.

Benefits

  • Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, and short- and long-term disability.
  • Tuition assistance, professional development, and continuing education support.
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