Protection Officer LLH

Riverside Health System•Williamsburg, VA

1d•$18 - $23•Onsite

About The Position

The Lifelong Health Protection Officer works under the direction of the Supervisor and performs functions to protect the facility and its personnel from property loss and criminal activity. The officer provides services and assistance, as outlined by policies and procedures and directed by Management, to help make the facility safe for employees, patients, residents, and visitors and meet the expectations of Riverside Health. The role monitors and responds to security and life-safety systems, patrols the campus, supports emergency response, and assists residents, visitors, employees, and contractors. It also includes maintaining security records and equipment, operating communications equipment and company vehicles, and supporting safety practices and continuous improvement.

Requirements

Ability to prioritize and complete assignments accurately and on time, meet deadlines, and receive minimal customer complaints.
Ability to respond flexibly to changes and adapt to varying work assignments.
Ability to communicate reliably and accurately with all members of the team.
CPR/BLS certification from the American Heart Association, American Red Cross, or American Safety and Health Institute within 90 days.
AED certification from the American Heart Association, American Red Cross, or American Safety and Health Institute within 90 days if CPR is not BLS certification.
Certified Crisis Prevention (CPI) through the Crisis Prevention Institute within 90 days.
Valid driver's license.
Ability to operate company vehicles, an essential function of the job.

Nice To Haves

High school diploma or GED.
One year of prior security experience in a health care or other setting.

Responsibilities

Monitor fire, intrusion, duress, life alerts, Wanderguard, and security alarm systems and respond as appropriate.
Maintain working knowledge of the Genetec access and video system and Worxhub.
Function in emergency circumstances as directed and operate communications equipment in keeping with assigned duties.
Maintain positive public relations with the community.
Escort employees, visitors, and residents as requested.
Assist with transportation and lifting of residents, including helping residents in and out of vehicles as necessary.
Assist with visitor management credentialing.
Direct residents, visitors, employees, contractors, and other members of the public to appropriate parking areas and facility entrances.
Assist with employee, contractor, and visitor badging and ensure compliance with established policies.
Patrol the interior and exterior of the campus to prevent and detect criminal activity.
Write traffic warnings and incident reports.
Ensure appropriate equipment is in the assigned vehicle and maintain protection vehicles, including cleaning, checking fluid levels, and engine maintenance.
Perform facility department functions in the absence of Facilities.
Maintain logs; input work orders into Worxhub; and maintain SOPs, training modules, fire extinguishers, radios, Genetec, Worxhub, and equipment.
Keep files, SOPs, and the blotter current.
Write reports about incidents or unusual circumstances encountered while on duty, including safety and fire hazards.
Provide detailed information in reports about incidents or concerns for quality monitoring through rCare and pass-downs.
Bring accidents, injuries, safety matters, or protection problems to the Supervisor's attention.
Complete computer-based learning and other employee training modules to remain up to date on safety issues, procedures, and processes.
Identify opportunities for service improvement and participate in process improvement and departmental in-services.
Ensure safe practices in accordance with National Patient Safety Goals and RHS policies and procedures, and keep the work area neat, clean, and compliant with RHS, NFPA, ISO, DNV, and State safety standards.