Protection Account Manager - Strategic Sales

GM Financial•Fort Worth, TX

11d

About The Position

GM Financial’s Protection Account Manager (PAM) program is a four-month developmental program that prepares participants for a territory-based Protection Sales Representative assignment. Based at GM Financial’s corporate headquarters in Fort Worth, Texas during training, participants receive structured training, job shadowing, assessments, and real-world dealership experience. The program provides exposure to GM Protection products, systems, and operations, GM Financial Dealer Services, and the lending team, along with opportunities to learn from the Protection sales team and Field Finance and Insurance Trainers. After completing the program, the role is field-based and involves working with dealership partners to improve dealership performance, customer satisfaction, compliance, and profitability. Participants must be willing to relocate to a U.S. territory based on assignment and remain in their initial placement location for 24 months before applying to internal roles. The position requires frequent and overnight travel, including during training, and communication with dealers outside normal business hours. After onboarding, the employee is assigned a GM company vehicle for business and personal use. A valid state-issued driver’s license is required.

Requirements

Automotive dealership experience and a desire to build relationships in a consultative sales role managing a territory.
Ability to use AI tools, such as Microsoft Copilot, to support daily work.
Understanding of responsible AI use, including ethics and data protection.
Proven track record of quality sales performance and client satisfaction; B2B experience preferred.
Willingness to relocate to a U.S. territory based on assignment and remain in the initial placement location for 24 months before applying to internal roles.
Willingness to travel, including overnight stays during training and within the assigned territory after relocation.
Ability to communicate with dealers outside of normal business hours.
Valid state-issued driver’s license.

Nice To Haves

Bachelor’s degree strongly preferred, or extensive relevant experience.
Knowledge of dealership operations.
In-dealership F&I experience.
Long-term mobility for career development and advancement within GM Financial’s sales organization.

Responsibilities

Work with other Protection Account Managers and participate in hands-on job-shadowing assessments.
Complete F&I product, system, process, and presentation-skills training to prepare for a consultative sales field assignment.
Develop professional networks within GM Financial and the automotive industry.
Provide in-dealership one-on-one training, demonstrations, and live modeling to improve effectiveness, compliance, profitability, and customer satisfaction.
Deliver targeted guidance on core dealership skills, including Sales-to-F&I turnover, customer interviewing, and closing techniques.
Use reporting tools and dealer-facing systems to interpret data, identify performance opportunities, and take appropriate action to improve results.
Partner with the Strategic Development Manager support team to maximize dealer performance through upfront expectations and ongoing communication.
Participate in new account acquisition process activities.
Communicate updates and opportunities through the internal CRM system and to the Regional Sales Manager.
Resolve dealership operational issues and identify and address elevated risk to GM Financial.

Benefits

Sign-on bonus to assist with relocation expenses, based on distance from Fort Worth, Texas.
Corporate housing and a pool vehicle during training, if applicable.
Annual bonus program.
Company vehicle for business and personal use.
Phone/internet allowance.
401(k) matching.
Bonding leave for new parents: 12 weeks, 100% paid.
Tuition assistance.
Employee auto discount.
Community service pay.
Nine company holidays.