Proposal Writer and Operations

D2L•Toronto, ON

2d•CA$61,500 - CA$78,500•Hybrid

About The Position

D2L is a cloud company modernizing education and building the Future of Work. The company is at the heart of a fundamental shift in teaching and learning models, enabling personalized, student-centric experiences that improve retention, engagement, satisfaction, and results. D2L's mission for 25 years has been to transform the way the world learns and improve human potential globally. They use AI tools internally for administrative tasks but do not use them for resume ranking or hiring decisions. The Proposal Writer role is in a fast-paced, deadline-driven environment, responsible for creating custom sales collateral for clients, including writing and project management for compelling sales documents. The role also supports the daily operations of the proposal team, implementing efficiencies, building resources for stakeholders, assisting Proposal Managers with RFP responses, and supporting Team Leadership on operational improvements. Successful candidates will be team players with adaptability, a positive attitude, and the ability to excel in a fast-paced environment.

Requirements

2+ years’ experience in a fast-paced, high volume writing environment.
Excellent knowledge of Microsoft Office applications
Ability to effectively use AI-enabled tools and emerging best practices to support proposal writing, content development, operational efficiency, and high-quality deliverables.
Ability to work independently and as part of a team; ability to adhere to strict deadlines

Nice To Haves

Experience in high-tech industry is preferred.
Experience writing persuasive documents an asset.
Experience with proposal automation software considered an asset

Responsibilities

Support D2L’s global Revenue organization by writing creative and compelling proactive / unsolicited proposals, pitch documents, presentation leave behinds, and other custom sales collateral that differentiates D2L from our competitors and helps generate new business.
Manage creation of multiple sales documents on tight schedules and under elevated pressure.
Perform writing and editing to ensure sales documents are interesting, compelling, succinct, and error-free.
Enforce approved style guidelines and ensure a consistent look and feel of all outgoing documents.
Contribute to the expansion and enhancement of the custom request program.
Identify opportunities for efficiencies (e.g., creating repeatable, self-serve templates) and enhanced productivity.
Work cross functionally with subject matter experts within the organization to create sales documents while maintaining a technical understanding of D2L product and service offerings.
Facilitate document reviews.
Provide feedback on content library articles and contribute new content articles.
Develop and cultivate strong relationships with relevant areas of the business to help strengthen partnerships and success within the team.
Review, edit, and provide guidance on the creation of cover letters, executive summaries, and other key parts of proposals as needed.
Work with other Proposal team members to create and improve best practices that ensure team operations are successful and efficient.
Manage and support operational activities (e.g., building how-to resources for team and other stakeholders across D2L, updating team templates, support content initiatives, etc.).
Special projects as assigned.

Benefits

Wellness Subsidy
Equity Grants
Variable Incentive
Flexible work arrangements
Learning and Growth opportunities
Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
2 Paid Days off for SkillsWave-related activities like exams or final assignments
Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
Retirement planning
2 Paid Volunteer Days
Competitive Benefits Package
Home Internet Reimbursements
Employee Referral Program
Wellness Reimbursement
Employee Recognition
Social Events