Proposal Manager

Raftelis•Charlotte, NC

87d•Hybrid

About The Position

Raftelis partners with local governments and utilities to solve their most complex challenges. Over the last year, we've worked with more than 700 organizations across the full spectrum of management consulting, from finance and strategic planning to technology, communications, organizational assessment, and executive recruitment. Raftelis has been certified as a Great Place to Work®. The Proposal Manager will lead a fast-paced proposal team to help them develop compelling proposals and interview presentations to win work for the firm. The Proposal Manager will manage and develop our proposal team members, collaborate with project managers to develop proposal win strategies, develop ways to enhance proposal processes, review proposals, analyze proposal results to determine where we should focus our proposal efforts, and sometimes develop proposals. Work for this position is fast-paced and deadline-driven, requiring skilled task and time management. The right person for this role is task-oriented, process-driven, and ready to roll up their sleeves when proposal volume peaks. If you thrive in fast-paced environments, bring strong process management skills, and find energy in supporting and elevating the people around you, you'll succeed here. This position reports to the Director of Creative Services and has five direct reports within a 12-person Creative Services team. Peer roles include the Creative Services Manager, IT Manager, Accounting Manager, and HR Manager.

Requirements

Bachelor’s degree or certificate in Marketing, Business, English, or a related field
8+ years of proposal development experience
2+ years of supervisory experience
Proven attention to detail and leadership capabilities
Highly skilled in formatting within Microsoft Word and PowerPoint
Strong proofreading, editing, and reading comprehension skills
Ability to work within tight deadlines
Ability to work in-person in our corporate headquarters located in uptown Charlotte at least three days a week (parking is paid by the firm)

Nice To Haves

Technical writing/editing experience
Marketing experience
Proposal development experience for architectural, engineering, or consulting firms

Responsibilities

Serve as manager for proposal team members, ensuring tasks are being completed correctly and on time and providing oversight, feedback, and training to encourage team members’ professional development and growth
Manage tasks using workload management platform (ClickUp)
Build a collaborative and positive team environment where ideas are freely shared
Comfortable adopting and integrating AI tools into daily workflows to enhance proposal development, improve efficiency, and support team output
Develop and lead proposal process enhancement initiatives to ensure continuous improvement
Work with project managers to develop proposal win themes and provide insights into how to be more successful in our proposal efforts
Take ownership of complex or high-stakes proposals by ensuring accuracy and quality
Review proposals and interview presentations for accuracy, effectiveness, and visual appeal
Develop proposals using Word templates
Conduct daily online RFP search
Maintain and analyze proposal metrics and use them to gain insights into opportunities for improvement
Assist with other proposal and marketing tasks as required