Proposal Consultant III

MedImpact Healthcare Systems, Inc.San Diego, CA
Onsite

About The Position

The Proposal Consultant III is a key individual contributor with a significant level of responsibility for ensuring proposals are developed strategically, timely, and completely to provide the highest probability of winning the work. The Proposal Consultant III is a team lead that supports proposal leadership and the proposal development team with peer review responsibilities and contributions to the productivity and success of the department. Proposal work covers all lines of business and levels of complexity (self-insured, government, and managed care lines of business), focusing on the most complex projects received. Proposal support includes both potential and existing clients and covers the procurement life cycle from RFP release to award of business.

Requirements

  • BS/BA and 7+ years’ experience or equivalent combination of education and experience, and 4 years of SME in respective areas
  • Advanced proficiency in MS Office suite (SharePoint, Word, Excel, Outlook).
  • Experience using proposal automation software and CRM preferred.
  • APMP or Shipley certification preferred.
  • Outstanding oral and written communication skills, articulate writing and technical editing skills.
  • Exceptional detail to planning, organizing, facilitating, solutioning, coordination and collaboration with various teams to develop and document win themes and key messages; and manage documentation and processes, executing proposals.
  • Understanding of proposal/project/management responsibility and follow through with objectives to meet all crucial deadlines.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts of basic algebra and geometry.
  • Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
  • Ability to perform these operations using units of American money and weight measurement, volume, and distance.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Composure
  • Decision Quality
  • Organizational Agility
  • Problem Solving
  • Customer Focus
  • Drive for Results
  • Peer Relations
  • Time Management
  • Dealing with Ambiguity
  • Learning on the Fly
  • Political Savvy

Nice To Haves

  • Experience using proposal automation software and CRM preferred.
  • APMP or Shipley certification preferred.

Responsibilities

  • Analyze each RFP and RFI assigned.
  • Complete each RFP and RFI assigned: Review and interpret key proposal requirements and identify issues or concerns that need resolution prior to submission of response.
  • Manage internal communication related to each project (e.g., host proposal kick-off call, maintain files on SharePoint, clear communication with internal stakeholders, etc.)
  • Utilize proposal database, proposal department processes, and SMEs to write, research, and coordinate proposal responses and additional information responses.
  • Interview Subject Matter Experts and independently develop content/writing proposal sections with their assistance/input, as needed.
  • Ability to develop high quality proposals that are compliant to every RFP and RFQ requirement, represent a coherent story, integrate differentiators, and win themes
  • Apply industry and proposal knowledge to craft compelling, client-specific, narratives and solutions that address the client's unique and specific needs and showcase the organization’s unique value proposition.
  • Complete color team reviews aligned with internal timelines.
  • Work with proposal management and sales to implement edits and ensure responses are accurate.
  • Interface and coordinate with underwriting to support completion of MedImpact pricing within the proposal files and RFP questions.
  • Develop complex proposal attachments, such as forms, report packages, flowcharts, implementation schedules, and sample communication materials, as required.
  • Proofread and perform quality assurance checks on all documents to ensure that proposals are properly completed, packaged, and submitted in a timely and in accordance with all stated proposal requirements.
  • Adherence to effective and efficient proposal processes is required, including logging/tracking response inputs, communicating with team members [internal and external], and drafting/editing text.
  • Assisting other consultants by providing shell proposal sections, graphics, draft cover letters, and boilerplate materials, completing follow-up responses, interpreting RFP or RFI requests, etc.
  • Complete multiple, complex projects (e.g., state employers, large health systems, managed care organizations, etc.), along with lower complexity projects if necessary, with competing deadlines simultaneously, adhering to internal and external deadlines for each project.
  • Leverage proposal and PBM knowledge to provide thoughtful insight into process improvement, technology use enhancements, etc.
  • Serve as a player coach to department staff by responding to questions, mentoring, and providing workflow support.
  • Assist with completing peer pink team reviews upon request.
  • Identify opportunities and make recommendations to department leadership for improvement of workflow processes, operating systems, training programs, reference materials, and quality initiatives that improve proposal development efficiency and enhance quality driving to a higher win rate.
  • Assists in maintaining process documents, work instructions, and reference guides.
  • Provide proposal management and information support to MedImpact's clients and business partners in response to client support tasks, if necessary.
  • When required, work with production coordinator to produce printed materials and electronic media.
  • Confirm that all production materials meet specifications outlined in RFP.
  • Review shipping labels and package deliverables for shipping according to instructions in RFP.
  • Provides new or modified responses to database team as they are developed and approved to maintain RFP answer library.
  • Upon award of business, complete internal processes and communications to support contract preparation.
  • Assist in training new staff, as needed.
  • Provide functional training to new employees and assist in professional development for existing employees.
  • Assists other department staff as required based on business needs.
  • Maintain accurate proposal information, and communicate with some analytics teams, in CRM.

Benefits

  • Medical / Dental / Vision / Wellness Programs
  • Paid Time Off / Company Paid Holidays
  • Incentive Compensation
  • 401K with Company match
  • Life and Disability Insurance
  • Tuition Reimbursement
  • Employee Referral Bonus
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