Proposal Consultant I-II

MedImpact Healthcare Systems, Inc.•San Diego, CA

1d•Onsite

About The Position

MedImpact Healthcare Systems, Inc. is seeking a Proposal Consultant I-II. MedImpact is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego, California, dedicated to improving healthcare value through innovative pharmaceutical and technology-related solutions. The company's vision is to set the standard in optimizing satisfaction, service, cost, and quality in the healthcare industry by providing transparency and promoting choice in decision making. The Proposal Consultant I develops, writes, and edits proposal responses of minimal to moderate complexity, primarily for the self-insured line of business. The Proposal Consultant II handles proposal responses of moderate to advanced complexity, which may include self-insured, government, and managed care lines of business. Both roles support the procurement life cycle from RFP release to business award for both potential and existing clients.

Requirements

BS/BA and 3+ years’ experience or equivalent combination of education and experience (for Proposal Consultant I).
BS/BA and 5+ years’ experience or equivalent combination of education and experience, and 2 years of SME in respective areas (for Proposal Consultant II).
Proficiency in MS Office suite (SharePoint, Word, Excel, Outlook).
Outstanding writing, editing, and communication skills.
Ability to handle multiple deadlines and work well under pressure.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Demonstrate Composure.
Demonstrate Decision Quality.
Demonstrate Organizational Agility.
Demonstrate Problem Solving.
Demonstrate Customer Focus.
Demonstrate Drive for Results.
Demonstrate Peer Relations.
Demonstrate Time Management.
Demonstrate Dealing with Ambiguity.
Demonstrate Learning on the Fly.
Demonstrate Political Savvy.
Excellent customer service skills and interpersonal communication skills (listening/verbal/written).
Ability to manage difficult or emotional client situations.
Ability to respond promptly to client needs.
Ability to solicit client feedback to improve service.
Ability to respond to requests for service and assistance from clients.
Ability to meet commitments to clients.
Must provide adequate support to internal clients.
Be available for regular interactions and coordination of work with other employees, colleagues, clients, or vendors.
Be available to facilitate effective decisions through collaboration with stakeholders.

Responsibilities

Analyze each RFP and RFI assigned.
Review and interpret key proposal requirements and identify issues or concerns that need resolution prior to submission of response.
Manage internal communication related to each project (e.g., host proposal kick-off call, maintain files on SharePoint, clear communication with internal stakeholders, etc.).
Utilize proposal database and proposal department processes to respond to RFPs and RFIs.
Engage in limited SME outreach as needed based on the complexity of work, with instances requiring SME outreach and engagement to provide appropriate responses.
Work with proposal management to implement edits and ensure responses are accurate, aligned with appropriate color team reviews and timelines.
Interface and coordinate with underwriting to support completion of MedImpact pricing within the proposal files and RFP questions.
Develop proposal attachments, such as forms, report packages, flowcharts, implementation schedules, and sample communication materials, as required.
Proofread and perform quality assurance checks on all documents to ensure that proposals are properly completed, packaged, and submitted in a timely and in accordance with all stated proposal requirements.
Complete multiple, similar projects with competing deadlines simultaneously, adhering to internal and external deadlines for each project.
Complete RFPs in Excel, Word, or via third party proposal software, as directed by each individual procurement.
Provide proposal management and information support to MedImpact's clients and business partners in response to client support tasks, if necessary.
When required, work with production coordinator to produce printed materials and electronic media.
Confirm that all production materials meet specifications outlined in RFP.
Review shipping labels and package deliverables for shipping according to instructions in RFP.
Provide new or modified responses to database team as they are developed and approved to maintain RFP answer library.
Upon award of business, complete internal processes and communications to support contract preparation.
Assist other department staff as required based on business needs.
Maintain accurate proposal information, and communicate with some analytics teams, in CRM.
Complete multiple, complex projects (e.g.: state employers, large health systems, managed care organizations, etc.).
Adhere to effective and efficient proposal processes, including logging/tracking response inputs, communicating with team members (internal and external), and drafting/editing text.
Leverage proposal and PBM knowledge to provide thoughtful insight into process improvement, technology use enhancements, etc.
Assist in training new staff, as needed.
Provide functional training to new employees and assist in professional development for existing employees.