Property Support Specialist - Tampa/St. Petersburg

WRH Realty Services.•St Petersburg, FL

About The Position

The Property Support Specialist assists the Regional Vice President and Regional Directors with takeovers of new properties, lease-up properties, and other properties requiring assistance. When assigned, the specialist manages and coordinates team members’ activities and available resources to meet property objectives established by the Regional Director and WRH Realty Services, including maximizing occupancy levels and property values. The specialist also trains on-site team members as needed. The role is based in the Tampa/St. Petersburg area and requires travel 90% of the time, which may vary based on home location, as well as a flexible work week as required.

Requirements

Five years of experience in residential multi-family property management.
Proven leadership experience building and effectively leading a team.
High school diploma required.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Ability to adapt to system changes using computers and software applications.
Strong written and verbal communication skills.
Well-developed customer service and sales skills.
Positive attitude, strong work ethic, and ability to lead and motivate others.
Ability to travel 90% of the time; travel may vary based on home location.
Ability to work a flexible work week as required.
Detail-oriented, with organizational, analytical, and problem-solving skills and strong mathematical aptitude.
Familiarity with Fair Housing and EEO laws.
Highest level of honesty, integrity, and ethics.
Valid driver’s license and automobile insurance.
Ability to calmly resolve disputes or complaints and interact in a friendly manner with prospective and current tenants.

Nice To Haves

College degree preferred.
Experience with Yardi property management software preferred.

Responsibilities

Assist the Regional Vice President and Regional Directors with new property takeovers, lease-up properties, and properties needing assistance.
When assigned, manage and coordinate team members’ activities and available resources to accomplish property objectives.
Help maximize occupancy levels and property values.
Train on-site team members as needed.
Use social media, software applications, and search engines to support resident and prospect engagement.
Resolve disputes or complaints calmly and engage with prospective and current tenants in a friendly manner.
Develop creative marketing and recruiting techniques.

Benefits

100% company-paid virtual health and wellness support for team members and their household.
Medical, dental, vision, and disability coverage.
Health Savings Account with company contributions.
10 paid days of parental leave for bonding.
Fully paid life insurance.
401(k) with company match.
Up to 25 days of paid time off in the first year.
Employee Absence Bank.
Pet insurance.
Supplemental coverage options, including Critical Illness, Hospital, Legal, and ID Theft Protection.
Unique incentives designed to reward and support employees’ personal and professional journeys.