Property service coordinator - Montréal

Groupe Mach • Montreal, QC

32d

About The Position

How about joining a company where people are at the heart of the projects?
Our Operations team in Montreal is expanding, and we are looking for passionate talents to join our adventure! Being part of the MACH team means joining a team of over 450 members. We work every day to apply our expertise to real estate and our clients.

For 25 years, MACH has been building projects designed to have a lasting, impactful, and meaningful influence on cities and neighborhoods; on the lives of residents, users, and visitors.

In Canada, MACH ranks among the largest real estate owners. It stands out with a portfolio of over 45 million square feet, including several iconic landmarks in the Quebec urban landscape: the Sun Life Building, the CIBC Tower, the Place Victoria Tower, the Quartier des Lumières site, and the Telus Building in Quebec City.
JOIN A TEAM OF PROFESSIONALS AND WORK IN A HEALTHY ENVIRONMENT!
Based in Montreal and reporting to the Property manager, here are the main responsibilities of your new position as Property service coordinator:
Respond to service requests.
Assign work orders to Building Technicians and follow up on them.
Ensure good communication between the Technician and the Property Manager.
Ensure proper deployment of Technicians to buildings.
Ensure tenant files in Yardi are complete and up to date.
Respond to various tenant requests.
Send various letters and communications.
Process purchase orders.
Process invoices.
Manage security permits and incident reports.
Manage service contracts as requested by Property Managers.
Prepare monthly reports.
Collaborate with the Property Manager on tenant satisfaction surveys.
Supervise overdue rent collection in collaboration with the Property Manager.
Assume responsibility for Junior Property Coordinators during their absence.
Provide training and mentoring to Junior Property Coordinators.
Perform other related tasks as required.

Requirements

• College diploma in office administration.
• Minimum of three (3) years of experience in a similar position, particularly in real estate.
• Proficient in Microsoft Office Suite (Word, Excel, and PowerPoint).

Nice To Haves

• CPM or FMP certification (an asset).

Responsibilities

• Respond to service requests.
• Assign work orders to Building Technicians and follow up on them.
• Ensure good communication between the Technician and the Property Manager.
• Ensure proper deployment of Technicians to buildings.
• Ensure tenant files in Yardi are complete and up to date.
• Respond to various tenant requests.
• Send various letters and communications.
• Process purchase orders.
• Process invoices.
• Manage security permits and incident reports.
• Manage service contracts as requested by Property Managers.
• Prepare monthly reports.
• Collaborate with the Property Manager on tenant satisfaction surveys.
• Supervise overdue rent collection in collaboration with the Property Manager.
• Assume responsibility for Junior Property Coordinators during their absence.
• Provide training and mentoring to Junior Property Coordinators.
• Perform other related tasks as required.

Benefits

• Competitive salary;
• Summer hours all year;
• Medical and dental insurance;
• RRSP with employer participation;
• Transport costs reimbursed at 100%;
• 6 sick/personal days per year;
• Reimbursement of a sports subscription according to the amount in force;
• Employee Assistance Program (EAP);
• Training and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree