Property Manager, Hudson Heights

VESTA MANAGEMENT CORPORATION•City of Mechanicville, NY

18d•$68,000 - $72,000•Onsite

About The Position

Vesta Management is hiring a results-driven, customer-service-focused Property Manager to oversee operations at Hudson Heights in Mechanicville, New York. The role is accountable for day-to-day property operations and oversight, including financial performance, leasing, compliance, resident retention, maintenance, and staff management. The Property Manager will apply affordable housing program knowledge, support operational excellence, and help provide a positive resident experience. The position includes budgeting and financial monitoring; rent collection and transaction processing; marketing and leasing; lease administration and affordable housing recertifications; resident communications and retention; staff recruitment, training, and performance management; and coordination of maintenance, contractors, inspections, and safety. The Property Manager also maintains confidentiality, follows Vesta procedures and regulatory requirements, and may perform other duties assigned by management.

Requirements

Associate degree or equivalent experience, plus an additional 3–5 years of related experience or a proven track record in a similar function such as occupancy, leasing, or an Assistant Property Manager role.
Experience in a supervisory role or capacity is required.
Strong computer skills, including Microsoft Office, Outlook, and property management software.
Successful completion of a background check and drug screen is required.
Valid driver’s license and clean driving record are required.
Sound judgment and decision-making skills.
Excellent interpersonal and verbal communication skills.
Strong commitment to quality, problem identification, and problem-solving ability.
Ability to work independently, remain self-motivated, and take initiative.
Leadership and delegation skills; ability to multitask and prioritize efficiently.
Ability to accept responsibility and accountability; honesty, trustworthiness, and integrity.
Professional appearance and conduct; adaptability; organization and attention to detail.
Basic math proficiency.

Nice To Haves

Experience with site-based affordable housing programs is strongly preferred, where applicable.
COS and/or CPO certification is strongly preferred.
Bachelor’s degree in business management or a property management field is a plus.
Multilingual skills are strongly preferred.

Responsibilities

Keep the reception area clean and maintain professional surroundings.
Preserve the confidentiality of residents, applicants, employees, and the company.
Set financial goals, prepare the annual property budget, monitor results, and adjust operations to meet or exceed budget goals.
Maintain accurate property transaction records and process transactions on time, including delinquency reports and move-ins and move-outs.
Ensure rent and related fees are collected, posted, and deposited on time; manage delinquencies, notices, and legal action as needed.
Manage Housing Assistance Payments, including special claims, as applicable.
Coordinate vendor and contractor communications, scheduling, billing, relations, and certificates of insurance.
Process payables and manage petty cash and other funds.
Maintain property occupancy and seek an appropriate balance between rent collected and occupancy.
Develop marketing strategies, identify prospective resident markets, and conduct outreach to community groups, employers, and organizations to generate and convert leads.
Conduct marketing surveys and review traffic reports and trends; confirm leasing techniques are effective.
Implement and maintain procedures and systems in accordance with Vesta standard operating procedures.
Ensure leases and related paperwork are complete, accurate, and processed on time.
Prepare and execute lease renewals; intake and process interim and annual recertifications and other documentation required by local, state, and federal agencies; secure required signatures.
Maintain accurate resident files in compliance with Vesta standards and regulatory requirements, and process property information in management software.
Organize and lead the community emergency team and instruct staff and residents in emergency response procedures.
Build positive, collaborative relationships with residents, communities, and associated agencies; respond to resident concerns and requests in a timely manner.
Maintain resident retention initiatives and distribute property communications and notices.
Consistently implement or maintain property rules and regulations.
Recruit, interview, hire, and onboard team members; lead staff through communications, training, development, counseling, performance management, and other leadership activities.
Ensure appropriate staffing, including oversight of maintenance on-call duties with the Maintenance Supervisor.
Handle personnel administration in a timely manner, including performance evaluations, salary reviews, payroll, and status changes.
Coordinate maintenance schedules, projects, and needs with the Maintenance Supervisor and prepare or support monthly maintenance reports.
Inspect grounds, common areas, vacancies, and amenities; address deficiencies with Maintenance and ensure repairs are logged and completed promptly.
Monitor contractors’ completion of duties, including extermination, landscaping, and snow removal.
Document capital improvement needs and solicit competitive project bids in accordance with Vesta standards.
Ensure unsafe conditions are corrected immediately and direct staff to prioritize safety.
Perform other duties as assigned by management.