Property Manager

Bear Property Management•Pleasant Prairie, WI

26d•Onsite

About The Position

The Bear Real Estate Group is hiring a Property Manager for The Vista at Creekside, an affordable housing property in Pleasant Prairie, Wisconsin. The role is responsible for the overall management and daily operations of assigned affordable housing communities, ensuring compliance with LIHTC, HOME, Fair Housing, and other applicable requirements while supporting operational excellence, financial performance, resident satisfaction, and team leadership. The Property Manager oversees site operations and resident relations; leasing, marketing, renewals, and occupancy; regulatory compliance and household files; budgeting, collections, reporting, and legal coordination; maintenance, safety, and site standards; and supervision and development of site staff. The position may participate in after-hours or weekend emergency response as required.

Requirements

High school diploma or GED required; equivalent experience may be considered.
At least 3 years of multi-housing experience.
Strong Fair Housing knowledge.
Excellent written and verbal communication skills.
Financial literacy, including budget management and reporting.
Ability to train, mentor, and influence without direct authority.
Problem-solving, communication, and interpersonal skills.
Proficiency with RealPage/OneSite or comparable property management software.
Proficiency in Microsoft Office, including Outlook, Teams, Word, and Excel.
Valid driver's license and reliable transportation.

Nice To Haves

Associate or bachelor's degree, or equivalent experience.
Affordable housing or LIHTC experience.
TCS, HCCP, C3P, or other affordable housing designations.
CAM designation.

Responsibilities

Manage daily site operations, resident relations, customer service, issue resolution, and enforcement of lease terms and community policies.
Promote resident satisfaction and retention through clear communication, responsive service, well-maintained communities, and resident engagement activities where applicable.
Ensure operations comply with Fair Housing laws and applicable affordable housing program rules.
Oversee marketing, leasing, renewals, occupancy goals, online listings, outreach, and accurate online and print marketing.
Maintain complete, accurate, audit-ready household files for move-ins, recertifications, transfers, and move-outs, ensuring notices and documentation are handled on time.
Manage waitlists or interest lists, applicant screenings, and move-ins according to the Tenant Selection Plan and Resident Selection Criteria.
Ensure annual rent limits, income limits, and utility allowances are updated and correctly implemented.
Coordinate with Compliance staff and third-party monitors on audits, inspections, corrective actions, regulatory requests, and reporting.
Prepare and monitor annual budgets, monthly variance reports, income and expense tracking, and weekly and monthly reports.
Review and approve invoices, purchase orders, and vendor proposals in accordance with company controls; support month-end closing, ledger reconciliation, deposit verification, and reporting deadlines.
Monitor rent collections, manage delinquencies, issue notices, and initiate and coordinate legal proceedings through correction or eviction when required.
Coordinate daily with maintenance regarding work orders, unit turns, inspections, curb appeal, and safety; ensure units are turned within 5–7 business days and resident work orders are completed within 48–72 hours, with follow-up.
Walk the site and review facilities and vendors frequently; coordinate bids and quotes, confirm completed work, and approve or submit vendor invoices.
Ensure the property is tour-ready and meets company standards.
Document and promptly report incidents, injuries, property damage, and emergencies; enforce safety procedures and maintain emergency plans.
Participate in after-hours or weekend emergency response as required.
Supervise and coach site staff, conduct performance reviews, provide ongoing training, and partner with the Regional Property Manager and HR on hiring, discipline, and development.
Ensure team members complete required affordable housing, Fair Housing, and compliance training annually.
Model professional communication, accountability, teamwork, confidentiality, and adherence to internal controls.

Benefits

401(k) with company match.
Annual merit-based increases.
Comprehensive medical, dental, vision, and life insurance.
Long-Term Disability coverage.
Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
Generous paid time off and 8+ paid holidays.
Voluntary Short-Term Disability, Accident, Critical Illness, and Hospital Indemnity benefits.
Ongoing education, leadership training, and advancement opportunities.
Annual employee appreciation events, team outings, and company-wide recognition programs.
Performance-based bonuses and commissions for eligible employees.