Property Manager- Falls Park

Cornerstone Residential • Sioux Falls, SD

1d

About The Position

The Property Manager is a business leader responsible for resident customer service and the operations of an assigned residential property. The role oversees leasing activity, renewals, collections, financial reporting, supplies, communications, property personnel, and day-to-day resources to meet established financial and operational goals. The Property Manager also ensures that property operations comply with company policies and procedures, Fair Housing requirements, the Americans with Disabilities Act, the Fair Credit Reporting Act, and other laws and regulations governing multifamily housing.

Requirements

• High school diploma or GED.
• Working knowledge of OneSite or other property management software.
• Reliable transportation, auto insurance, and a valid driver’s license.
• Proven ability to market properties.
• Strong communication and customer service skills.
• HUD experience.
• Minimum of one to two years’ experience as a multifamily LIHTC property manager.

Nice To Haves

• CAM, ARM, or CCRM certification.
• Bilingual or multilingual skills.
• HUD/LIHTC experience.

Responsibilities

• Manage day-to-day property operations, inspect the property and vacant units, oversee daily requirements, and maintain long-range capital improvement plans.
• Ensure monies received are deposited and recorded daily and that bookkeeping procedures are followed; compile weekly and monthly property status reports.
• Respond promptly to resident concerns and complaints; prepare move-in paperwork, keys, and remotes; maintain a professional and orderly office; inspect make-ready apartments; and encourage resident retention through a renewal program.
• Create a sense of community while maintaining the policy of non-fraternization.
• Manage property maintenance with the maintenance team, oversee repair and maintenance requests, evaluate timely completion of work orders, maintain required operating permits, and monitor utility usage.
• Oversee financial responsibilities, including approving invoices, maintaining accurate transaction records, submitting reports on time, and completing variance and other weekly reports.
• Manage rent and other charge collections, daily posting, required legal notices and deadlines, eviction and writ filings, and court hearings; enforce community policies and lease agreements and respond to violations.
• Assess apartment condition at move-out and ensure a final account statement is sent with the final disposition; immediately refer liability claims, legal complaints, and other violations to the Regional Manager and/or corporate office.
• Create, mentor, and manage the property team; coordinate staff orientation and ongoing training; complete performance reviews and recommend salary increases or advancement; manage time off and submit payroll.
• Ensure staff receives new-hire and annual safety training; coordinate with the maintenance supervisor, attend monthly safety meetings and training, and monitor workplace safety precautions.
• Follow company procedures and promptly report workers’ compensation issues and employee incidents to the carrier, management, and human resources.
• Manage and monitor marketing activities, understand the market and submarket, assist with marketing surveys and strategies, and supervise leasing to maximize occupancy.
• Perform other duties as assigned or requested to support property operations.

Benefits

• Medical, dental, and vision insurance.
• Supplemental insurance available.
• Employer-paid life, AD&D, LTD, and STD insurance.
• 401(k) plan.
• Paid vacation time.
• Paid sick time.
• Career advancement opportunities and continued education.
• Discounted housing.
• Monthly commissions eligibility and quarterly bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED