Bilingual Property Manager-Richmond VA $60K

Greenbrier Management•Richmond, VA
•$60 - $60

About The Position

Greenbrier Management Company is seeking a highly motivated and enthusiastic Property Manager to protect, maintain, and enhance the value of a residential community while ensuring residents’ safety, comfort, and satisfaction. The role involves managing property operations in the owners’ best interests, supporting financial performance, maintaining occupancy, leading community staff, and delivering excellent resident service. The position is with a growing property management organization and requires an experienced professional who is committed to achieving results and working as part of a team. The Property Manager oversees leasing, rent collection, budgeting support, vendor communications, administrative processes, emergency response, resident retention, staff effectiveness, maintenance coordination, and the appearance and readiness of the community and apartments. Candidates must pass a criminal background investigation, credit check, and drug screening.

Requirements

  • Minimum of 3–5 years of multifamily experience, including management.
  • Positive, can-do attitude.
  • Excellent communication, organizational, management, and people skills.
  • Able to work effectively in a team environment; enthusiastic, passionate, and accountable for achieving results.
  • Must pass a criminal background investigation, credit check, and drug screening.

Nice To Haves

  • Entrata proficiency.
  • Commercial experience.

Responsibilities

  • Understand financial goals and operate the asset in the owners’ best interests, in accordance with established policies and procedures.
  • Assist in preparing annual budgets and income projections.
  • Ensure rents, late fees, and check charges are collected, posted, and deposited promptly.
  • Generate legal actions and documents and follow applicable state and company processes.
  • Communicate with vendors and contractors about scheduling, billing, vendor relations, and certificates of insurance.
  • Submit accounts-payable invoices for payment and handle petty cash and other funds.
  • Ensure the property is rented to full capacity; use marketing strategies to attract prospective residents and effective leasing techniques to secure leases.
  • Gather information about local market competition.
  • Monitor and analyze traffic logs, conversion ratios, budget guidelines, renewals, and marketing data, and provide current information when requested.
  • Represent the company professionally.
  • Prepare and implement procedures and systems within company guidelines to support an orderly and efficient workflow.
  • Lead the community emergency team and ensure appropriate handling of emergencies involving staff, residents, buildings, and other community concerns.
  • Address resident concerns and requests promptly to support resident satisfaction.
  • Develop or implement resident retention programs, such as resident functions, special promotions, and monthly newsletters.
  • Support staff effectiveness through ongoing training, instruction, counseling, and leadership.
  • Plan weekly and daily office staff schedules and assignments.
  • Coordinate maintenance schedules and assignments with the Maintenance Supervisor.
  • Support staff teamwork and foster a harmonious work environment by leading by example.
  • Complete personnel administration processes promptly, including performance evaluations, salary reviews, timesheets, and status-change forms.
  • Maintain the community’s appearance, conduct regular inspections and tours, and ensure repairs are noted and completed promptly.
  • Ensure the quality and quantity of market-ready apartments.
  • Walk model and market-ready apartments daily and communicate service needs to maintenance.
  • Ensure service requests are recorded and communicated appropriately to maintenance.
  • Perform other duties as assigned.
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