Property Manager - Archive Apartments

Milhaus•Dallas, TX

About The Position

The Property Manager is responsible for the overall management of a multifamily apartment community. The role oversees marketing, budgeting, financial management, the physical plant, and on-site staff, while communicating with Milhaus employees, lenders, property owners, financial partners, fee clients, and others as needed. The Property Manager ensures the property meets or exceeds financial performance targets and ownership objectives by maximizing revenue, controlling expenses, maintaining appropriate staffing and training, prioritizing resident satisfaction, preserving and enhancing the asset, and reinforcing regulatory and legal compliance. The Property Manager prepares and monitors the annual budget, reviews financial performance, manages rent and fee collection, controls purchasing and expenses, and identifies revenue opportunities. The role develops marketing and leasing plans, monitors market conditions, supports occupancy and resident retention, approves applications, and ensures lease compliance. It also oversees property inspections, maintenance, capital improvements, preventive maintenance, service requests, and risk management. The position recruits, trains, coaches, develops, and manages on-site staff; administers compensation and incentive programs; and conducts performance reviews and staff meetings. Administrative responsibilities include timely and accurate reporting, record keeping, property data entry, incident reporting, and supervision of eviction and bad-debt collection processes. The Property Manager also ensures compliance with applicable laws and regulations and performs other duties assigned by the Regional Director.

Requirements

At least two years of progressively responsible property management experience involving at least 200 units, with demonstrated ability to deliver financial results.
At least a high school diploma.
Valid driver’s license and reliable private transportation.
Experience in budgeting, revenue enhancement, and expense control.
A strong track record in personnel management, including hiring, training, and staff development.
Excellent oral and written communication skills.
Excellent organizational and time-management skills.
Strong interpersonal and consensus-building skills.
Excellent training skills.
Excellent computer skills, especially with Microsoft Office Suite applications, including Word and Excel.
Ability to travel overnight at least once per quarter.
Ability to operate basic office equipment.
Ability to lift up to 20 pounds.

Nice To Haves

College degree preferred.
CAM designation is a plus.
Experience with the Entrata software application preferred.

Responsibilities

Prepare and submit the annual property budget for review by September 30, and monitor performance to meet or exceed budgeted NOI.
Develop systems to maximize revenue and control operating expenses; review financial performance and prepare monthly budget variance reports.
Participate in financial and ownership reporting, ensure timely collection and deposit of rents and fees, and initiate collection and legal actions when appropriate.
Manage purchases within approved spending limits, review invoices and general ledgers, oversee contract bids, and pursue expense efficiencies.
Process Reserve for Replacement account paperwork or reimbursements when applicable and collaborate with other Property Managers on best practices.
Identify ancillary income sources and manage appropriate fee and utility-payment pass-throughs.
Develop and update annual marketing plans, monitor market and rental comparisons, and recommend rent or concession adjustments.
Develop resident retention strategies, including lease renewals, and maintain a focus on resident satisfaction.
Approve rental applications, ensure residents comply with lease provisions, and inspect vacant apartments for market readiness.
Conduct regular interior and exterior inspections and supervise maintenance scheduling, purchasing, service response, and unit turnover.
Follow up with residents on completed service requests and oversee budgeted capital improvements, move-in and move-out inspections, and preventive maintenance.
Report potential liability issues and take steps to minimize risk-management exposure.
Recruit, hire, train, coach, develop, and discipline on-site staff; administer compensation and incentive programs within approved budgets.
Complete quarterly staff performance appraisals, establish performance goals, monitor progress, and hold regular staff meetings.
Ensure staff compliance with company policies and applicable laws and regulations.
Ensure reports are accurate and timely, maintain appropriate records, and supervise property data entry.
Process incident reports promptly and supervise eviction and bad-debt collection processes.
Perform other duties as assigned by the Regional Director.