About The Position

The Property Manager is responsible for the overall management of Archive Apartments, a multifamily apartment community. The role oversees marketing, budgeting, financial management, the physical plant, and on-site staff, and communicates with Milhaus employees, lenders, property owners, financial partners, fee clients, and other relevant parties. The Property Manager works to meet or exceed financial performance targets and ownership objectives by maximizing revenue, controlling expenses, maintaining appropriate staffing and training, prioritizing resident satisfaction, preserving and enhancing the asset, and reinforcing regulatory and legal compliance. The position manages financial performance, marketing and leasing, asset preservation, personnel, and administrative functions. This includes preparing and monitoring budgets, reporting on financial performance, managing collections and purchasing, developing marketing and resident-retention plans, overseeing maintenance and capital projects, recruiting and developing staff, and ensuring accurate records and reports. The Property Manager also performs other duties as assigned by the Regional Director.

Requirements

  • At least two years of progressively responsible property management experience at a community of at least 200 units, with demonstrated ability to deliver financial results.
  • At least a high school diploma.
  • Valid driver’s license and reliable private transportation.
  • Experience in budgeting, revenue enhancement, and expense control.
  • Strong track record in personnel management, including hiring, training, and staff development.
  • Excellent oral and written communication skills.
  • Excellent organizational and time-management skills.
  • Strong interpersonal and consensus-building skills.
  • Excellent training skills.
  • Excellent computer skills, especially Microsoft Word and Excel.
  • Ability to travel overnight at least once per quarter.
  • Ability to operate basic office equipment.
  • Ability to lift up to 20 pounds.

Nice To Haves

  • College degree preferred.
  • CAM designation is a plus.
  • Experience with Entrata software is preferred.

Responsibilities

  • Prepare and submit the annual property budget by September 30, monitor it closely, and work to meet or exceed budgeted NOI.
  • Develop and implement systems to maximize revenue and control operating expenses; review financial performance and prepare monthly budget variance reports.
  • Participate in financial and ownership reporting, collect and deposit rents and fees, and initiate appropriate collection and legal actions for receivables.
  • Initiate purchases within approved spending limits, review invoices and general ledgers, oversee contract bids, and process applicable Reserve for Replacement reimbursements.
  • Collaborate with other Property Managers to share best practices and identify efficiencies, ancillary income, and appropriate fee and utility pass-throughs.
  • Develop and implement an annual marketing plan, update market information and rental comparisons monthly, and recommend rent or concession adjustments.
  • Develop resident-retention strategies, maintain a focus on resident satisfaction, approve rental applications, and ensure residents comply with lease provisions.
  • Inspect vacant apartments for market readiness and maintain an adequate inventory of market-ready units.
  • Conduct regular interior and exterior inspections and supervise maintenance scheduling, purchasing, service response, and apartment turnover.
  • Follow up with residents on completed service requests; supervise budgeted capital projects and timely move-in and move-out inspections; monitor preventive maintenance.
  • Report potential liability issues and take steps to minimize risk-management exposure.
  • Recruit, hire, train, coach, develop, and discipline on-site staff; administer compensation and incentive programs within approved requirements.
  • Complete quarterly staff performance appraisals, establish performance goals, monitor their attainment, and conduct regular staff meetings.
  • Ensure staff comply with company policies and applicable local, state, and federal laws and regulations.
  • Ensure reports and records are accurate and timely, supervise computer data entry, and promptly process incident reports for injuries or property losses.
  • Supervise eviction and bad-debt collection processes and ensure compliance with applicable laws and regulations.
  • Perform other duties as assigned by the Regional Director.

Benefits

  • Health, vision, and dental insurance.
  • HSA account with an employer match of $600; FSA for dependent care.
  • Short-term disability.
  • Company-paid long-term leave.
  • Disability and life insurance.
  • 401(k) match.
  • Four weeks of accrued PTO.
  • Eleven paid holidays.
  • 30% apartment discounts.
  • Tuition and certification reimbursement.
  • Wellness Bucks Program.
  • Wellness program and competitions.
  • Paid maternity and paternity benefits.
  • Employee Assistance Program.
  • Pet insurance.
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