Property Manager (1174 - Dublin, Ohio)

Drucker and Falk LLC•Dublin, OH

8d•$70,000 - $73,000

About The Position

The Property Manager is responsible, under the direction of the Regional Property Manager, for all phases of property operations, including administration, maintenance, and direction and control of personnel and resources. The goal is to maintain the property in good physical condition and achieve a stabilized fiscal operation. The role includes supervising staff, supporting leasing and resident services, managing property finances and records, overseeing maintenance and contractors, marketing the community, and assisting with annual budgeting. Travel is required, and reasonable or limited use of the employee’s vehicle is occasionally required. A $1,000 sign-on bonus is offered after 90 days of employment. The position requires work one Saturday per month from 9 AM to 5 PM.

Requirements

Meet one or more of the following education or experience criteria: a four-year degree (preferred), a two-year associate degree, seven years of general full-time business experience, or three years of property management experience.
Knowledge of residential property management.
Ability to interact successfully with people.
Good organizational skills.
Good verbal skills.
Strong customer service and satisfaction philosophy.
Proficient sales skills.
Professional image.
Travel is required; reasonable or limited use of a personal vehicle is required from time to time.

Nice To Haves

Four-year degree.
ARM, CAM, RAM, or HCCP certification.
Yardi skills.

Responsibilities

Train and oversee work performed by staff members under supervision.
Hire and terminate employees in accordance with company policy.
Conduct written employee evaluations and recommend salary increases or advancement.
Maintain accurate payroll records and follow payroll policies and cutoff dates.
Follow Drucker + Falk LLC policies contained in the Reference Library.
Assist with leasing apartments.
Prepare, process, and sign leases and related forms.
Assist with rent collection and handle delinquency matters.
Maintain records of property financial transactions.
Follow company accounting policies and procedures, including account numbers, daily income and expense requirements, accounts payable, and monthly and special accounting items.
Prepare daily bank deposits.
Purchase office supplies in accordance with company policy.
Supervise outside contractors working on the property.
Coordinate move-ins and move-outs, including apartment inspection check-ins and check-outs.
Ensure residents are provided with a clean, well-maintained community.
Work within the budget and notify the Regional Property Manager of possible variations.
Resolve resident complaints.
Immediately report accidents and emergencies to the Regional Property Manager and prepare required reports.
Ensure maintenance requests are handled promptly when possible and notify residents of delays.
Regularly inspect the property and improvements, record deficiencies, and take necessary action within budget allocations.
Establish schedules and assign personnel for routine maintenance and emergency coverage.
Establish schedules and assign personnel for office coverage and resident assistance.
Perform all aspects of marketing the apartment community.
Work with the Regional Property Manager to prepare the annual operating budget.
Maintain courteous, ongoing communication with employees, residents, applicants, and vendors.
Perform other duties as assigned.
Include staff in planning, decision-making, facilitation, and process improvement; take responsibility for employee activities; provide regular performance feedback; develop employee skills and encourage growth; and solicit and apply feedback from employees, residents, and owners.