Property Manager

Bear Property Management•Pleasant Prairie, WI

5h•Onsite

About The Position

The Bear Real Estate Group is hiring a Property Manager for its affordable housing communities in Milwaukee, Wisconsin. The Property Manager is responsible for overall management and daily operations of assigned communities, ensuring compliance with LIHTC, HOME, and other applicable housing program requirements. The role balances regulatory oversight with operational excellence, financial performance, resident satisfaction, and team leadership. The Property Manager oversees site operations, resident relations, leasing, marketing, affordable-housing compliance, file management, budgeting, financial reporting, rent collections, delinquency and legal coordination, maintenance partnerships, site standards, risk and safety, and staff supervision. The position also requires participation in after-hours or weekend emergency response as needed. The description is intended to outline the general content and requirements of the job, not to provide an exhaustive list of duties or physical requirements. Management may assign or reassign duties and responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Bear Real Estate Group is an Equal Employment Opportunity and Affirmative Action employer.

Requirements

High school diploma or GED required; an associate or bachelor's degree is preferred, or equivalent experience.
At least 3 years of multi-housing experience.
Strong Fair Housing knowledge.
Excellent written and verbal communication skills.
Financial literacy, including budget management and reporting.
Ability to train, mentor, and influence without direct authority.
Excellent problem-solving, communication, and interpersonal skills.
Proficiency with RealPage/OneSite or comparable property management software.
Proficiency with Microsoft Office, including Outlook, Teams, Word, and Excel.
Valid driver's license and reliable transportation.

Nice To Haves

Affordable housing or LIHTC experience.
TCS, HCCP, C3P, or other designations; CAM designation is a plus.
Associate or bachelor's degree, unless equivalent experience is substituted.

Responsibilities

Manage daily site operations, resident relations, customer service, and issue resolution.
Enforce lease terms and community policies consistently and professionally; address resident concerns in compliance with program rules.
Promote resident retention and satisfaction through clear communication, responsive service, and well-maintained communities; coordinate resident engagement activities where applicable.
Ensure the community operates in compliance with Fair Housing laws.
Oversee marketing, leasing, renewals, waitlists or interest lists, applicant screenings, move-ins, and occupancy goals.
Maintain complete, accurate, audit-ready household files for move-ins, recertifications, transfers, and move-outs, with required supporting documentation.
Deliver compliance notices according to policy and ensure recertifications are not late; obtain Compliance approval and completed documents before move-in and key issuance.
Ensure rent limits, income limits, and utility allowances are updated and correctly implemented each year.
Coordinate audits, inspections, corrective actions, and regulatory or ownership reporting requests with Compliance staff and third-party monitors.
Maintain accurate online listings and property information; collaborate with Marketing and the Regional Manager on marketing plans and social media, and keep online and print marketing current.
Prepare and monitor annual budgets, monthly variance reports, and income and expense tracking.
Review and approve invoices, purchase orders, and vendor proposals in accordance with company controls.
Monitor rent collections, delinquencies, and lease enforcement; initiate legal proceedings when required.
Support accurate month-end closing, including ledger reconciliation, deposit verification, and reporting deadlines; prepare weekly and monthly reports.
Follow delinquency procedures, deliver non-payment notices on time, send and follow up on small-balance notices, and report delinquency weekly.
File non-payment and non-compliance notices promptly and manage legal matters through correction or eviction.
Coordinate daily with maintenance on work orders, unit turns, inspections, curb appeal, and safety.
Keep the property tour-ready and up to company standards; ensure units are turned within 5–7 business days, inspected, and marked rent ready in the system.
Ensure resident work orders are logged and completed within 48–72 hours, and follow up with residents for quality control.
Frequently walk the site, facilities, and vendor work to ensure the property is maintained and appealing.
Work with facilities to obtain bids and quotes, confirm completed work scopes, and approve or submit vendor invoices for payment.
Document and promptly report incidents, injuries, property damage, and emergencies; enforce safety procedures and maintain emergency plans.
Participate in after-hours or weekend emergency response as required.
Supervise and coach site staff, conduct performance reviews, and provide ongoing training.
Model professional communication, accountability, and teamwork; partner with the Regional Property Manager and HR on hiring, discipline, and staff development.
Ensure team members complete annual affordable housing, Fair Housing, and compliance training; maintain confidentiality and uphold professional conduct and internal controls.

Benefits

401(k) with company match.
Annual merit-based increases.
Comprehensive medical, dental, vision, and life insurance.
Long-Term Disability coverage and FSA and HSA options.
Generous paid time off and 8+ paid holidays.
Voluntary Short Term Disability, Accident, Critical Illness, and Hospital Indemnity benefits.
Ongoing education, leadership training, and advancement opportunities across departments.
Annual employee appreciation events, team outings, and company-wide recognition programs.
Opportunity to contribute to projects intended to shape neighborhoods and improve lives.
Eligibility for performance-based bonuses and commissions.