Property Manager

Gateway Management Company•Asheville, NC

27d•Onsite

About The Position

Gateway Management is seeking a Property Manager for its side-by-side affordable housing apartment communities in the Ashville/Weaverville area of Ashville, NC. The Property Manager oversees daily operations, including administration, compliance, property maintenance, and employee management, to achieve the communities’ financial and occupancy goals. The role includes ensuring compliance with company policies and applicable IRS, Low Income Housing Tax Credit (LIHTC), and fair housing requirements; managing occupancy, rent collection, expenses, paperwork, and facilities; supervising office and maintenance associates; coordinating contractors and vendors; overseeing apartment turnover and repairs; maintaining a safe and healthy environment; and responding to resident requests and complaints. The Property Manager also monitors and safeguards rent payments, posts rents accurately, enforces lease provisions, and reports accidents and emergencies to the Regional Manager or corporate office.

Requirements

Two years of previous property management experience.
Tax credit/LIHTC experience.
High school diploma or equivalent.
Excellent verbal and written communication skills, including customer service and leadership skills.
Excellent and creative outreach marketing skills.
Comprehensive knowledge of multifamily operations, including people management, financial reporting, problem-solving, sales, maintenance, and resident relations.
Ability to handle multiple tasks and prioritize duties and responsibilities.
Mobility to work in a standard office setting, use standard office equipment including a computer, and attend meetings at various sites.
Ability to access apartment homes and other parts of the community and visually inspect homes, grounds, and community areas.
Experience with MS Office and basic computer skills.
Valid driver’s license and automobile insurance.

Nice To Haves

RealPage OneSite experience preferred.
Previous apartment management experience preferred.
Low-income tax credit experience preferred.
Some college preferred.

Responsibilities

Meet or exceed company goals for occupancy, rent collection, expenses, compliance paperwork, and facilities management.
Recruit, supervise, train, and assign responsibilities to office and maintenance associates at the property.
Operate the property in compliance with IRS, LIHTC, and fair housing requirements.
Oversee maintenance and operations, including scheduling and coordinating contractors and vendors, timely apartment turnover and repairs, and maintaining a safe and healthy living environment.
Maintain resident relations by responding to requests and complaints and taking appropriate action.
Collect and monitor monthly rents and take precautions to safeguard funds received.
Post rent payments to resident accounts promptly and accurately.
Enforce lease provisions, including requirements concerning rent payment.
Report accidents and emergency situations to the Regional Manager or corporate office by submitting an Incident Report.
Show apartment homes to prospective residents and inspect community areas to assess whether standards are met.