Property Manager- Bilingual
About The Position
WorkBay is the largest owner/operator of micro-bay industrial warehouse parks in the United States. Fully vertically integrated, we develop, acquire, and manage micro-bay properties across the country's top markets. We move fast, think strategically, and build systems that scale — and we're looking for an engineer who does the same. The Leasing & Property Manager will drive WorkBay success in their home market by: Leasing WorkBay properties to outstanding business tenants, assuring positive owner-tenant relationships, driving industry-leading tenant retention rates, and assisting with the management of WorkBay properties and assets.
Requirements
- Strong interpersonal skills
- Prefer 2 or more years of strong performance in business-to-business sales (B2B sales), account management, business development, or outside sales
- Bilingual: Spanish and English speaking
- Proven time management skills
- Excellent phone etiquette and demonstrated customer service skills
- Proactive approach to problem solving with the ability to influence positive outcomes
- Strong attention to detail; self-directed; and the ability to multitask
- Experience with Hubspot or comparable CRM tools (Salesforce) to manage pipelines
Nice To Haves
- Real estate or property management experience is helpful but not required
Responsibilities
- Manage tenant showings and post-showing leads
- Conduct in-person showings of properties with prospective tenants
- Use WorkBay CRM program to track tenant leads and maintain a robust lead pipeline
- Development tenant leads through cold calling and competitor site visits
- Bring leads to a successful close by signing tenants to WorkBay-approved leases
- Understand & assist with Appfolio app, CRM, & lease-up processes & explain the lease to incoming tenants
- Facilitate the move-in and move-out of tenants (keys, etc.)
- Assist with lease renewals and customer retention
- Conduct move-out security deposit reviews of departing tenants
- Assist with evictions as needed
- Maintain positive relationships with existing and prospective tenants.
- Assist tenants with onboarding (insurance, licensing, deposit, payments, pictures, etc.)
- Make daily visits to tenants - building and confirming tenant satisfaction and loyalty
- Assist with additional key, signage, and other tenant requests
- Assist with tenants' day-to-day issues
- Conduct site visits and inspections
- Help manage properties by reporting tenant and property maintenance requests
- Learn to operate our property management software (Appfolio)
- Facilitate successful tenant support from the home office
- Be the WorkBay eyes and ears in your respective market
- Assist with future property acquisitions via on-site visits, inquiries, and cold calls
- Assist with any other responsibilities at WorkBay's discretion
- Strive to exceed WorkBay and tenant expectations in all areas
Benefits
- Generous PTO policy
- Opportunity to own critical infrastructure at a fast-scaling company in commercial real estate
- A lean, entrepreneurial environment where your work directly impacts company growth
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
