Property Manager - Major Jenkins

Mercy Housing•Chicago, IL
•$36 - $38•Onsite

About The Position

The Property Manager at Major Jenkins Apartments, a 156-unit permanent supportive housing community in Chicago, provides leadership to site staff and direction for building operations. The role oversees resident relations, property budgets, rent collections, leasing, and regulatory compliance. The Property Manager works in partnership with the Assistant Property Manager, Maintenance, and Resident Services staff to deliver customer service and maintain effective property operations. This is an on-site position. Pay is $36–$37.50, depending on experience.

Requirements

  • High school diploma or equivalent.
  • Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws.
  • Experience being accountable for financials.
  • Previous housing or property management experience, including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties.
  • Valid driver's license and ability to legally operate a motor vehicle.
  • Ability to comprehend and communicate in English, orally and in writing.
  • Proficiency with Microsoft Office.

Nice To Haves

  • Professional certification in property or affordable housing management.
  • At least two years of administrative, accounting, customer service, and/or supervisory experience.

Responsibilities

  • Deliver customer service to residents in partnership with the Assistant Property Manager, Maintenance, and Resident Services staff.
  • Collect rent, ensure timely payments, and achieve collection benchmarks.
  • Manage leasing strategies to maintain occupancy at or above budgeted targets.
  • Manage property operations within approved budget parameters and identify cost-saving opportunities.
  • Review and control property expenses to align with budget goals.
  • Drive performance to meet or exceed Controllable Net Operating Income (CNOI) objectives.
  • Monitor and ensure compliance with regulatory requirements, resident files, annual and interim recertifications, and required documentation.
  • Perform other duties as assigned.

Benefits

  • Early close Fridays, with three paid hours off each Friday.
  • Early close prior to a holiday, with three paid hours off.
  • Several healthcare plans to choose from.
  • Dental insurance, including plans covering orthodontia and a free basic dental option.
  • Vision insurance.
  • 15 days of earned PTO during the first year.
  • 12 company holidays and two floating holidays.
  • Paid time off between Christmas Day and New Year's Day.
  • Paid time off to volunteer.
  • Paid parental and caregiver leave.
  • Employer-paid life insurance.
  • 403(b) with employer match.
  • Free Employee Assistance Plan access.
  • Pet insurance options.
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