Property Manager- Union West

Inland Real Estate•Lakewood, CO

17d•Onsite

About The Position

Union West Apartments in Lakewood, Colorado is seeking a full-time Property Manager. The Property Manager is accountable for the property's operations and helps guide the on-site team and community toward strong financial performance, security, staff development, and property appearance. The role focuses on solving problems for residents and staff, maximizing occupancy and property value, and building a positive community. The Property Manager supports resident satisfaction and retention, leasing and marketing performance, financial and recordkeeping objectives, maintenance coordination, and the hiring, training, supervision, and performance management of on-site staff. The position may require on-call availability and travel to company gatherings.

Requirements

High school diploma or equivalent.
Two years of experience in property management or other relevant work experience.
Problem-solving skills, including the ability to collect pertinent data, establish facts, draw valid conclusions, and initiate an appropriate course of action.
Willingness and ability to serve on call as scheduled or necessary.
Ability to travel to company gatherings in the local area or another state.
Obtain Fair Housing certification before interacting with prospects or residents.
Competence with personal computers, keyboards, internet searches, math, Microsoft Office Suite (Word, Excel, and Outlook), and community software applications.
Knowledge of OSHA laws and regulations.
Participation in training to comply with new or existing laws.
Present a neat, clean, and professional appearance throughout the workday and whenever at the community.

Nice To Haves

Bachelor's degree.
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) certification; must be willing to obtain certification if instructed by senior management.

Responsibilities

Maintain high standards of personal and professional integrity, follow company policies and procedures, and comply with applicable laws and regulations.
Promote a high-quality resident experience, particularly during first and last impressions.
Respond to resident concerns and requests with a positive customer-service attitude.
Develop and implement resident-retention programs, including resident events, promotions, and newsletters.
Communicate with tenants about property events that may disrupt the community.
Conduct periodic inspections with current residents and courtesy calls with recent move-ins and move-outs.
Work to lease the property to full capacity in accordance with budget guidelines and goals.
Work with the leasing team to achieve property goals and assess the effectiveness of leasing techniques.
Ensure leasing staff consistently gather information about marketing competition.
Monitor and analyze traffic, conversion ratios, renewal information, and marketing data.
Understand financial goals and operate assets in owners' best interests in accordance with company policies and procedures.
Maintain accurate records of community transactions, including rent rolls, delinquency reports, and move-ins and move-outs.
Ensure rents, late fees, and check charges are collected, posted, and deposited on time.
Maintain the community's appearance and ensure repairs are identified and completed.
Regularly inspect models and market-ready apartments and communicate service needs to maintenance.
Update make-ready boards to show vacant status and verify their accuracy daily.
Hire, train, motivate, supervise, and terminate on-site staff to meet property operational goals.
Train new employees, conduct annual performance reviews, review and approve timesheets, and advise staff on employee procedures and guidelines.
Perform other duties as assigned.