Property Manager (Austin Water)

City of Austin•Austin, TX

7d•$75,950 - $95,700•Hybrid

About The Position

Austin Water is seeking a Property Manager to manage all aspects of a single property or portfolio of properties, department-wide programs, or operations under general direction. The position oversees facility operations, maintenance, and safety compliance, including building systems, staff supervision, and problem-solving. The role is based at Waller Creek Center in Austin, Texas, with the ability to travel to multiple Austin-area work locations and be in the office when needed. Telework may be considered after the employment probationary period, in accordance with policy. This is a critical City of Austin position, and the employee may be reassigned to provide essential services during extraordinary situations or emergencies. The Property Manager coordinates skilled craft and building or grounds staff, addresses occupant needs, ensures services meet City and department policies and standards, inspects properties, and arranges vendor services. The position serves as a primary contact for occupant department points of contact and Austin Facilities senior management; manages operating and capital budgets; evaluates programs and projects; develops plans and procedures; coordinates across divisions; and fosters a safety culture. The role includes full supervisory responsibilities, including selection, training, evaluation, counseling, and recommendations for dismissal. The schedule is Monday through Friday, 7:00 a.m. to 3:00 p.m. The annual hiring range is $75,950 to $95,700. Austin Water offers health and welfare benefits, including medical coverage, paid leave, retirement, training opportunities, and other benefits. Candidates must submit a complete City employment application, résumé, and cover letter. Selected applicants must pass assessments with at least a 70% score in each assessed competency area, including Microsoft Word, Outlook, PowerPoint, and General Maintenance. Finalists must undergo education verification and a criminal background investigation.

Requirements

High school graduation or equivalent, plus seven years of experience in a related field, including three years in a supervisory capacity.
One additional year of education may substitute for one year of required experience, up to a maximum substitution of three years.
Knowledge of management and budgeting principles, maintenance operations, applicable legislation and legal requirements, financial terms and principles, and advanced analytical and quantitative methods.
Personnel management skills and budget development and administration skills.
Ability to develop and maintain good working relationships with contractors, City employees, and the general public.
Skill in applicable software applications, data analysis, problem-solving, planning, organizing, and oral and written communication.
Ability to multitask and prioritize, provide efficient and courteous customer service, conduct advanced financial analysis, and comprehend and interpret complex documents.
Ability to foster systematic processes and continuous improvement principles.
Must be able to perform essential job functions with or without reasonable accommodation.
Must meet City of Austin Driver Safety Program standards to drive to multiple locations; otherwise, responsible for transportation to and from those locations.
Must provide a detailed, complete employment application, résumé, and cover letter.
Must score at least 70% on all required assessments to proceed to interview consideration.
Selected top candidates must provide education verification and undergo a criminal background investigation.
Austin Water employees may not engage in secondary employment that conflicts with or interferes with their duties; secondary employment requires review and approval.

Nice To Haves

Advanced professional experience in facilities management within a municipal environment.
Proven experience managing third-party vendor performance and enforcing service level agreements.
Advanced experience directly supervising, scheduling, and evaluating maintenance technicians and trade specialists across disciplines.
Experience managing and maintaining multi-site, multi-building complexes, including treatment plants, administrative buildings, and laboratories.
Familiarity with budget or contract management.
Knowledge of building automation control systems.
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
Willingness and ability to travel to multiple work locations.

Responsibilities

Coordinate and supervise skilled craft staff, including plumbing, electrical, and HVAC workers involved in minor construction, building maintenance, and related activities, as well as building and grounds or custodial staff and programs.
Respond to occupant needs and ensure administrative, building, technical, and custodial staff resolve problems.
Ensure property services comply with City of Austin and Austin Facilities Management policies, procedures, regulations, contractual obligations, and standards.
Conduct periodic property inspections and recommend or approve alterations, maintenance, and reconditioning.
Contract for and supervise vendor services as required.
Serve as the primary contact for occupant department-specific points of contact and Austin Facilities senior management.
Develop, control, and monitor annual operating and capital budgets; forecast management plans and prepare monthly performance reports.
Evaluate the effectiveness and efficiency of programs, properties, and projects.
Develop and recommend short- and long-range plans.
Coordinate activities with other divisions and sections.
Foster the City and department safety culture and enforce safety rules.
Develop and establish goals, priorities, and procedures.
Perform the full range of supervisory activities, including selection, training, evaluation, counseling, and recommendations for dismissal.
Travel to multiple work locations in the Austin area when necessary as part of regular job duties.