Property Manager

BOXER PROPERTY MANAGEMENT CORP•Memphis, TN

27d•Onsite

About The Position

Under general supervision, the Property Manager oversees property management, maintenance, construction and renovation, budget planning, expense review and control, collections, and tenant relations for assigned properties. The role supports the Operations/Property Management Department and reports directly to the Regional Property Supervisor and Property Asset Managers for duties and projects. Projects may include research, surveys, data collection, interior and exterior inspections, and budget analysis. The position helps meet financial objectives through rent collection, forecasting, expenditure scheduling, variance analysis, and corrective action. The Property Manager manages day-to-day operations across multiple properties, including 24/7 emergency response. The role maintains building systems, oversees repairs, coordinates with leasing, communicates with tenants and staff, administers collections, manages budgets and capital projects, and supervises site employees. It also oversees safety programs and building security measures.

Requirements

High school diploma or GED equivalent required.
At least 5 years of related experience.
Demonstrated ability to manage multiple properties while maintaining performance levels and meeting company standards.
Knowledge of local, state, and federal laws pertaining to office and retail building management and tenant rights.
Strong work ethic and initiative to work independently.
Strong organizational skills and attention to detail.
Multitasking and time-management skills.
Awareness of safety, risk management, and preventative maintenance procedures.
Ability to plan projects within budget and required time frames.
Intermediate skills in Microsoft Office (Word, Excel, PowerPoint, Publisher) and Yardi.
Advanced customer service skills and ability to communicate diplomatically with customers.
Ability to prioritize and work efficiently with excellent attention to detail.
Strong written and verbal communication, grammar, spelling, proofreading, and follow-up skills with staff at all levels and clients or customers.
Ability to work independently as a self-starter; energetic.
Good common sense and sound judgment.
Ability to perform at a high level in a fast-paced, changing work environment.
Ability to anticipate work needs and follow through with minimum direction.
Successfully pass pre-employment screening.
Reliable transportation to and from work each day.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Perform weekly, monthly, and quarterly quality assurance inspections.
Maintain building systems and supervise repairs.
Manage day-to-day operations of multiple properties, including 24/7 emergency response.
Assist the Leasing Representative with responsibilities to maintain high occupancy and retain existing tenants.
Communicate effectively with tenants throughout their tenancy.
Read and interpret legal documents and contract service agreements.
Administer and coordinate collection procedures, collect rent, and follow up on delinquencies.
Enforce rental agreement terms and building rules.
Communicate technical and financial information with maintenance staff, tenants, and upper management.
Schedule and complete assigned projects.
Manage and control operating expenses.
Analyze monthly and annual budgets and explain variances.
Participate in preparing annual operating budgets and maintain budgetary guidelines.
Initiate and manage capital projects.
Evaluate existing contracts and negotiate new contract pricing.
Interview and hire site staff.
Supervise and train property site staff.
Evaluate employee performance, including annual performance reviews.
Counsel underperforming employees and provide feedback to improve performance.
Manage safety programs, including employee training in fire safety, general emergency procedures, and emergency equipment use.
Maintain building security measures and ensure proper incident documentation and notification to upper management and owners.
Perform other duties as assigned.