Property Manager - 2640 E. Lehigh

CRM Residential • Philadelphia, PA

20d • $55,000 - $60,000

About The Position

CRM Residential is hiring a Community Property Manager for 2640 E. Lehigh. The position is responsible for all phases of property operations, including pursuing the highest possible net operating income through cost-control and revenue-improvement programs; administering and maintaining the physical property; supervising and directing personnel; and managing the property’s finances within approved budget guidelines. The role also builds and maintains relationships with customers, stakeholders, and partners, and develops community engagement and communication initiatives.

The Community Property Manager develops and implements strategies to improve customer satisfaction and loyalty, responds to customer feedback and inquiries, manages content across communication channels, plans community events, analyzes engagement metrics, and collaborates with other teams to maintain consistent messaging and branding.

This is a full-time, Monday–Friday position with a schedule of 8:30 a.m.–5:00 p.m. The stated salary range is $55,000–$60,000.

Requirements

• High school diploma or equivalent education.
• Three to five years of property management experience, including at least two years of tax-credit experience.
• Family Tax-Credit experience.
• HUD knowledge or experience and strong management experience.
• Familiarity with the Enterprise Income Verification system, processing HAP vouchers through TRACs, and completing a Management and Occupancy Review (MOR) with the Contract Administrator.
• Excellent written and verbal communication skills.
• Strong organizational and project management skills.
• Ability to work independently and as part of a team.
• Valid driver's license and reliable transportation.

Nice To Haves

• Bachelor's degree.
• Affordable housing certifications.
• Prior training in budget preparation and report analysis, marketing, and human resource management.

Responsibilities

• Oversee all phases of property operations.
• Implement cost-control and revenue-improvement programs to achieve the highest possible net operating income.
• Administer and maintain the physical property.
• Supervise and direct property personnel.
• Manage the property's financial operations within approved budget guidelines.
• Develop and implement community engagement strategies to increase customer satisfaction and loyalty.
• Build and maintain relationships with customers, stakeholders, and partners.
• Monitor and respond to customer feedback and inquiries on social media platforms and other channels.
• Create and manage content for social media platforms, blogs, and other communication channels.
• Plan and execute events and activities to engage the community.
• Analyze community engagement metrics and provide regular reports to management.
• Collaborate with cross-functional teams to ensure consistent messaging and branding across communication channels.

Benefits

• Comprehensive health coverage.
• Retirement savings plan with employer contribution; once eligible, the company contributes a 3% Safe Harbor match to the employee's 401(k), regardless of employee contributions.
• Bonus potential.
• Paid time off (PTO).
• Company-paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED