Property Manager, Multifamily

Cushman & Wakefield•Atlanta, GA

3d•$68,000 - $80,000•Onsite

About The Position

Multifamily Property Managers are responsible for maintaining our communities to a market-ready standard, always ensuring a high level of service. They are also responsible for motivating high-performing teams to maximize the performance of the property. This role ensures the smooth running of our community in a fast-paced environment, overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits. The role also involves providing superior customer service and communication to residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability. Additionally, the Property Manager will develop, mentor, lead, and manage a high-performing team, including leasing, customer service, maintenance, and management personnel, to maximize engagement and minimize turnover. Driving revenues through thorough analysis of competition and development of creative marketing programs is also a key responsibility. The role requires leading by example, instilling, maintaining, and modeling Cushman & Wakefield’s mission. The Property Manager will supervise day-to-day operations of the on-site team, ensuring policies and procedures are followed, and maintain an effective on-site staff through interviewing, hiring, and coaching. They will also maintain residents' files, ensure a positive living environment through prompt conflict resolution, and manage the community budget and finances. Collaboration with leasing staff to meet leasing/marketing goals is essential.

Requirements

3+ years of on-site Multifamily Property Management experience required
Computer literate, including Microsoft Office Suite and internet navigation skills
General office, bookkeeping and sales skills and excellent oral and written communication skills
Be able to manage a team

Nice To Haves

Bachelor’s Degree preferred
GA Real Estate License preferred
Strong preference for Yardi systems experience

Responsibilities

Ensuring the smooth running of our community in a fast-paced environment.
Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
Complete lease/renewal paperwork to ensure completion to company standards.
Track and evaluate advertising, and all client traffic.
Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover.
Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.
Leading by example. Instilling, maintaining, and modeling Cushman & Wakefield’s mission to be the best national management company.
Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures are being followed.
Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.
Maintain residents' files in accordance with company's standards.
Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
Manage and maintain all aspects of overall community budget and finances.
Work with leasing staff to ensure that leasing/marketing goals are being met.
Perform any other related duties as required or assigned.