Property Manager III (Bethel)

Alaska Housing Finance Corporation•Bethel, AK
•Onsite

About The Position

The Property Manager III is a senior property and program manager responsible for the physical and financial functions of affordable housing management in a portfolio of more than 100 combined public housing units and vouchers. The role operates a large property or a portfolio of properties and vouchers, supervises other managers and maintenance staff, and may be the highest-ranked employee in a community and AHFC’s primary contact for information about subsidy programs in remote locations. The position works within a team to provide access to safe, quality, affordable housing while also requiring independent work and occasional flexible hours. It reports to the Regional Manager and is an exempt supervisory position. The manager is responsible for the financial and physical well-being of properties and programs, resident and staff satisfaction, staff oversight, budgets and cash flow, property operations, lease enforcement, admissions, rent calculations, inspections, maintenance coordination, security, and compliance with applicable laws, regulations, and AHFC policies. The role also supports capital planning and redevelopment and maintains accurate, organized resident and program records.

Requirements

  • Bachelor’s degree from an accredited college with an emphasis in property management, public administration, business administration, or a closely related field, plus three years in a progressively responsible position or property management experience, or a combination of three years’ experience in a position of responsibility and property management.
  • Alternatively, a high school diploma or GED and five years of responsibility experience, at a level that includes managing a workplace, and computer experience; Word and Excel are preferred.
  • At least one year of the qualifying experience must include supervisory duties involving recommendations or approvals for hiring and disciplinary actions.
  • Must obtain National Standards for the Physical Inspection of Real Estate (NSPIRE) certification within two years of hire.
  • Must have a valid Alaska driver’s license or be able to obtain one within five calendar days of beginning employment, and provide proof of a good driving record when requested.
  • Knowledge of English and mathematics, professional communication techniques, office practices and procedures, and effective human relations concepts.
  • Knowledge of federal and state regulations, policies, and procedures governing assisted housing programs.
  • Skills in organizing data and files; interpreting regulations; implementing and following procedures; mathematical computations; applying guidelines; interviewing; typing; and operating a personal computer and 10-key calculator.
  • Ability to comprehend written materials and apply rules and instructions; operate complex records-management systems; work independently; organize data and compile summaries; communicate clearly in writing and orally; and establish and maintain effective working relationships.
  • Must complete pre-employment urinalysis and breath-alcohol testing and a pre-employment physical if tentatively selected as an external applicant.

Nice To Haves

  • Computer experience with Word and Excel is preferred.

Responsibilities

  • Manage the financial and physical well-being of assigned properties and programs, including resident, tenant, and staff satisfaction.
  • Interact daily with public housing residents regarding rent collection, unit inspections, rent changes, and housing-related inquiries.
  • Direct, schedule, supervise, and monitor site staff; complete performance evaluations and make recommendations regarding hiring and termination.
  • Prepare and oversee the annual operating budget, monitor cash flow, maximize property income, and maintain inventory control.
  • Monitor property-management performance indicators, including physical condition, financial condition, management performance, and resident satisfaction.
  • Walk and inspect properties, assess safety and hazardous conditions, inspect common areas and units, issue work orders, assign make-ready work, and track make-ready time.
  • Conduct annual reexaminations and interim adjustments to calculate rents accurately and on time in accordance with the ACOP and HUD requirements.
  • Enforce leases fairly, orient new residents to lease requirements, and serve notices as required.
  • Ensure property operations comply with applicable federal, state, and local laws and regulations and AHFC policies and procedures.
  • Coordinate with eligibility and admissions staff to lease ready units promptly; notify staff of vacancies and ensure units are prepared in compliance with applicable requirements.
  • Process new-family move-ins, including briefings, inspections, rent calculations, security deposits, and required tenant and accounting system updates.
  • Support property health, capital planning, and redevelopment; occasionally supervise day-to-day maintenance.
  • Help log, prioritize, assign, monitor, and close out maintenance requests; conduct quality control and ensure 24-hour emergency maintenance service is available.
  • Secure properties through security patrol contracts, security devices, policies, procedures, and emergency response.
  • Oversee admissions processing to ensure applicants meet applicable requirements; this may include marketing waiting lists, determining eligibility, and providing program information.
  • Manage annual reexaminations and interim adjustments, including notifying residents, collecting and reviewing income, assets, and deductions, documenting actions in client files, and maintaining organized files.
  • Perform other duties as assigned.

Benefits

  • Medical, vision, prescription, and dental health plan
  • Employee Assistance Program and wellness benefits
  • Basic life and AD&D insurance
  • Optional group-based life, long-term disability, and short-term disability insurance
  • Voluntary accident, hospital, and critical illness insurance
  • Flexible spending accounts for eligible health care or dependent care expenses
  • Membership in the Public Employees Retirement System (PERS), with employee and employer contributions
  • Option to enroll in the AHFC Deferred Compensation Program
  • Personal leave, with accrual rate increases based on time served
  • Twelve paid holidays per year
  • Health club reimbursement plan
  • Education reimbursement
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