Property Management Executive

Good Life Property Management•San Diego, CA

1d•$80,000 - $90,000•Hybrid

About The Position

Good Life is seeking an experienced Property Manager to join its growing team as a Property Management Executive (PME). The PME is responsible for the performance of their portfolio and management of their team, and serves as an expert in property management. The role includes resolving complaints, addressing client concerns, recommending courses of action for clients, maintaining legal compliance, pursuing continual education, and leading and training portfolio team members. This is a full-time, salaried, exempt position working 40 or more hours per week on a hybrid schedule that combines office work, property site visits, and remote work. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m. PST, with an eight-hour shift. The office is located at 5252 Balboa Ave #704, San Diego, CA 92117. The annual salary range is $80,000–$90,000. Actual compensation considers skills, qualifications, experience, and location. Benefits are available beginning the first of the month following the hire date and include medical coverage with a 50% employer contribution, dental and vision coverage, a 401(k) with employer match after 90 days, 11 paid holidays, one floating holiday, up to 120 hours of paid time off, professional development, and bonus opportunities.

Requirements

Active California Real Estate license.
Experience as a property manager, assistant property manager, or in a similar role.
At least three years of property management experience and previous leadership experience.
Working knowledge of property regulations.
Proficiency in property management software.
Basic knowledge of G-Suite applications (Gmail, Drive, Word, Sheets) and Mac OS.
Strong organizational and time-management skills.
Excellent communication and negotiation skills.
Strong customer service skills.
Driver's license required.
Bachelor's degree required.

Nice To Haves

Degree in real estate, property management, business administration, or a related field preferred.

Responsibilities

Build relationships with assigned customers, set rental rates, and negotiate and enforce lease agreements.
Lead and work closely with portfolio team members to provide an exceptional customer experience and address client issues.
Serve as the escalation point for late payments and operating expenses.
Terminate leases and initiate eviction proceedings.
Oversee maintenance tickets and address stale tickets.
Manage time effectively to focus on essential activities that support client satisfaction, lease renewals, and portfolio growth.
Work with clients to ensure they leverage the company’s services and convert them to Realty/Referral Partner Leads.
Maintain customer satisfaction through ongoing communication and relationship management.
Develop and maintain strong relationships with customers and new and existing vendors; represent clients in matters involving third parties.
Develop and share best practices with team members to improve the quality, effectiveness, and efficiency of processes.
Maintain fiduciary responsibilities for clients.
Perform other duties as assigned.