Property Management Coordinator

Jubilee Housing•Washington, DC

3d•$24 - $27

About The Position

The Property Management Coordinator assists the property management team with day-to-day administrative functions for a manageable portfolio of properties. The role supports accounts payable, calendars, calls, resident communications, supplies, operational tracking, reporting, contracts, licensing, and other office duties. The coordinator also helps implement programs and ensure policies and procedures are followed, contributes to tenant satisfaction through relationship building and problem-solving, and may cover additional properties or complete special projects as needs change.

Requirements

At least two years of experience in property management, leasing, or a related field.
High school diploma or GED equivalent.
Strong organizational and follow-up skills, with the ability to manage multiple priorities in a fast-paced environment.
Strong verbal and written communication skills and the ability to interact in English with diverse associates, residents, and external agencies.
Ability to apply reason, logic, and problem-solving skills to typical operational issues.
Attention to detail; ability to work under pressure, meet deadlines, prioritize tasks, and deliver timely and accurate results.
Proficiency in Microsoft Word, Excel, and Outlook, and property management software applications such as Yardi.
Strong organizational, multitasking, and written and oral communication skills.
Self-motivated, professional, and flexible, with the ability to work independently and collaboratively in a team.
Ability to read English sufficiently to understand policies and procedures, safety notices, business correspondence, and documentation.
Excellent customer and tenant service orientation.
Strong computer and keyboarding skills, proficiency in Microsoft Word and Excel, and ability to quickly learn new applications.
Excellent interpersonal skills, a positive attitude, enthusiasm, and energy, with a strong customer service orientation for older adults.
Ability to handle a high volume of telephone calls.
Possess and maintain timely and reliable transportation.
Finalists must consent to pre-employment background checks, including employment and education verifications, and drug screening.
Be prepared to provide three professional references if selected.

Nice To Haves

Bilingual Spanish.

Responsibilities

Assist with accounts payable by receiving and preparing items for payment, ensuring coding aligns with budgets, and liaising with vendors and the finance department regarding payments.
Maintain Outlook calendars for staff meetings and required inspection dates.
Answer, screen, and resolve incoming calls when possible before routing them.
Maintain resident communication documents and distribute updates.
Order and maintain property management supplies and other items needed for operations.
Maintain tracking logs for utilities, invoices, inspections, contracts, vendors, and compliance.
Prepare, maintain, and distribute emergency contact, employee contact, and approved contractor lists.
Help management research and assemble information and data for reports.
Complete special projects and flexibly cover additional properties as needs change.
Produce service contracts as necessary.
Build relationships and solve problems to support tenant satisfaction.
Assist with implementing new programs and ensure policies and procedures are followed.
Ensure renewal of business licenses and other required certifications and licenses.
Assist with other office duties as necessary.