Property Management Assistant
About The Position
The Property Management Assistant supports property operations and resident satisfaction under the guidance of the Property Manager. The role assists with leasing, property projects, apartment inspections, lease renewals, resident interactions, recordkeeping, and financial transactions. It also processes invoices, reviews and reconciles vendor statements, and works with internal departments to resolve payment issues. The position coordinates utility setups and transfers, communicates with tenants, landlords, and utility providers, and addresses billing discrepancies. Additional duties include helping plan resident functions, responding to service requests, and maintaining professionalism and company policies in a dynamic, fast-paced team environment.
Requirements
- At least one year of customer service work experience.
- Proficiency with Microsoft Word, Outlook, and Excel.
- Excellent verbal and written communication skills.
- Ability to organize and prioritize tasks effectively.
- Valid driver's license.
- Maintain professionalism in work quality, punctuality, attendance, and attitude.
- Dependability, good judgment, and organizational skills.
- Initiative and willingness to learn about the field.
- Ability to maintain positive working relationships with peers and demonstrate leadership qualities.
- Embody the stated core values of Growth, Assertiveness, and a Strong Work Ethic.
- Ability to work both autonomously and collaboratively in a tight-knit team environment.
Responsibilities
- Assist leasing agents with apartment listings, inquiries, and showings.
- Coordinate property management projects and assignments.
- Conduct apartment inspections, manage lease renewals, and handle resident interactions.
- Maintain accurate records and facilitate financial transactions.
- Process invoices accurately and efficiently.
- Review and reconcile vendor statements.
- Collaborate with internal departments to resolve payment issues.
- Coordinate utility setups and transfers for properties.
- Communicate with tenants, landlords, and utility providers.
- Address utility billing discrepancies promptly.
- Assist in planning resident functions and protecting the business's reputation.
- Respond promptly to resident service requests with excellent customer service.
- Maintain professionalism in all interactions and adhere to company policies.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
