Assistant Vice President, Property Management

Breaking Ground•New York, NY

About The Position

The Assistant Vice President, Property Management oversees a portfolio of complex, permanent supportive housing properties, combining traditional property management—including leasing, finance, maintenance, and compliance—with coordination of social services to support tenant stability and connect vulnerable tenants with onsite case management. The portfolio may include properties in development. The role provides leadership across the portfolio, liaises with other Breaking Ground departments, and represents the organization to external stakeholders. Reporting to the Vice President, Property Management, this position oversees property management teams and 24/7 building operations, ensuring properties are safe, clean, well-maintained, financially responsible, and compliant with housing codes, certifications, affordable housing programs, contracts, and regulatory requirements. The role also works closely with onsite social services leadership, vendors, governmental agencies, and other external partners.

Requirements

Bachelor’s degree or equivalent experience.
At least 10 years of experience in supportive housing, social services, policy, or housing development.
At least 7 years of experience in a managerial or supervisory capacity.
Strong background in affordable or supportive housing operations.
Strong knowledge of local, state, and federal housing and social service regulations and funding sources, including Low Income Housing Tax Credit (LIHTC).
Understanding of NYC/NYS housing and homelessness policy and effective solutions for addressing homelessness and housing insecurity.
Excellent client service and people skills, including the ability to communicate clearly and concisely.
Ability to think clearly and calmly, prioritize work, and handle emergencies efficiently and effectively using sound judgment.
Strong organizational skills and ability to manage multiple significant priorities, work under pressure, and meet deadlines.
Demonstrated ability to communicate and collaborate effectively with government agencies and other external stakeholders.
Advanced proficiency with Microsoft Office Suite programs, including Word, Excel, Outlook, and Microsoft Teams.

Responsibilities

Oversee and performance-manage property management teams, including Building Directors and Property Managers responsible for maintenance and administrative teams.
Provide regular, structured supervision meetings for direct reports.
Implement supervisory strategies and accountability systems so staff receive appropriate support, guidance, and oversight.
Manage a portfolio of 24/7 building operations, ensuring properties are safe, clean, well-maintained, and compliant with housing codes and certifications.
Ensure property managers identify operational risks before agency, city, and state inspections.
Hold property leadership accountable for preventive maintenance programs, budget-conscious inventory management, and timely, effective violation management.
Manage portfolio operations to meet benchmarks and targets, including contract and regulatory-agreement compliance, reporting requirements, safety and security protocols, and analysis of data outcomes.
Ensure properties comply with affordable housing programs, including LIHTC and HUD, and meet agency deadlines.
Ensure KPIs are met for tenant rent collection, lease-ups, re-rentals, and recertifications.
Oversee portfolio-wide building violation management, ensuring timely corrective action, regulatory compliance, and successful resolution with property teams and governmental agencies.
Promote fiscal responsibility and profitable operations through budget management, ongoing financial monitoring, and recommendations such as budget modifications and reserve drawdowns.
Manage vendor relationships to ensure quality and maximize operational and cost efficiencies.
Develop and maintain collaborative partnerships with onsite social services leadership and external partners.
Perform other related duties as assigned.