Property Management Assistant (Commercial)
Thalhimer•Short Pump, VA
•$24 - $31
About The Position
The Property Management Assistant supports administrative and property management operations within the Commercial Property Management platform. The role serves as a first point of contact for tenants, vendors, and clients, and works directly with Commercial Property Management personnel. It provides support to Portfolio and Property Managers, helps coordinate administrative and accounting processes, and assists with property-related requests and projects. The position is expected to follow department operational policies and procedures and embody Thalhimer’s core values.
Requirements
- High school diploma or equivalent.
- Excellent customer service skills.
- Excellent written and verbal communication skills.
- Positive attitude and attention to detail.
- Familiarity and proficiency with personal computers and PC-based software, including Microsoft Office.
- Committed to customer service; polite and respectful; coachable; professional in dress and demeanor; and exceptional in communication.
Nice To Haves
- Two to three years of related work experience is preferred.
Responsibilities
- Provide administrative support to the Portfolio/Property Manager.
- Assist with routine reports, procurement and purchase orders, web-based solution software, work orders, accounts payable and accounts receivable processing, tenant contact, and communication with vendors and clients.
- Receive incoming telephone calls and emails from tenants, vendors, and clients; determine their nature and respond in accordance with departmental directives.
- Analyze and evaluate building problems and events, participate in administrative and accounting paperwork, and communicate progress or matters requiring management attention.
- Ensure adherence to CPS department operational policies and procedures.
- Prepare and track vendor contracts, certificates of insurance (COIs), and other related administrative requests.
- Work with utility companies to set up and maintain property accounts and ensure issues are resolved promptly.
- Maintain current tenant, vendor, and contract information in the CPS work order management system.
- Assist with budget preparation, payroll and timekeeping, special projects, and related matters within the Property Management market and/or platform.
- Embrace and execute Thalhimer's core values.
- Perform other tasks and duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
