Property Damage Documentation Specialist-WFH

Dimont & Associates, LLC•Dallas, TX
•Remote

About The Position

DIMONT is seeking a full-time, fully remote Property Damage Documentation Specialist to join its claims operations team supporting hazard insurance claims for mortgage lenders, servicers, and investors nationwide. The specialist reviews property-damage documentation—including photos, reports, and inspection records—to determine whether damage qualifies for a hazard insurance claim. The position contributes a critical step in the hazard claims process and is suited to someone with experience in hazard insurance, property preservation, or mortgage servicing who values detailed, accurate work.

Requirements

  • Familiarity with property-damage documentation and coverage review.
  • Ability to navigate multiple systems simultaneously.
  • Strong data-entry accuracy and attention to detail.
  • Proficiency with Microsoft Office and Excel.
  • Strong organizational skills and ability to manage multiple priorities throughout the day.

Nice To Haves

  • At least one year of experience in hazard insurance, property preservation, REO, or mortgage servicing.
  • Experience in insurance claims, title, escrow, or other detail-driven documentation roles.

Responsibilities

  • Review photos, damage reports, weather data, police reports, and inspection reports to identify insurable damage.
  • Use property preservation and REO systems to support damage review and claim documentation.
  • Initiate hazard insurance claims with accurate, audit-ready documentation.
  • Secure insurance and loan information through client systems and communicate findings to appropriate teams.
  • Respond to inquiries and support internal and external clients with claim-related questions.
  • Manage assigned work queues while meeting productivity and quality standards.
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