Property/Community Manager
About The Position
The Property Manager ensures the financial and operational success of a community by balancing customer service with expense savings. The role uses current market knowledge and communicates the property’s financial direction to senior management. As part of a growing organization, the Property Manager also recommends ways to continually improve the business. The position oversees leasing and marketing activities, resident service and retention, property budgeting and financial results, record keeping, and coordination of maintenance requests with the in-house maintenance team.
Requirements
- At least 3 years of multifamily apartment property management experience in a leadership role.
- Proven leadership managing capital improvements, unit renovations, and staff development.
- Experience managing a staff of at least 5.
Responsibilities
- Create and implement marketing plans that integrate the apartment community with the neighborhood.
- Track and evaluate traffic and make recommendations based on the results.
- Adjust prices across the community to account for the unique features of individual apartments.
- Maintain an up-to-date survey of primary competitors.
- Sell to prospective residents and showcase the features and benefits of apartment homes and the community.
- Prepare lease-related documents accurately.
- Resolve resident concerns and issues.
- Follow up consistently and promptly on calls, emails, and site visits.
- Provide customer service to current and prospective residents.
- Assist with resident retention.
- Process applications and prepare paperwork for incoming residents, outgoing residents, and renewals.
- Create the annual operating budget.
- Explain variances between actual financial results and the budget.
- Maintain an organized office and accurate records.
- Coordinate maintenance requests with the in-house maintenance team.
- Communicate the property's financial direction to senior management.
- Recommend ways to continually improve the business.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
