Property & Casualty Senior Client Manager
About The Position
We are seeking an experienced Property & Casualty Senior Client Manager to join a top-ranked insurance and risk management firm on a fully remote basis. This role requires an active California Insurance License. You will work alongside Risk Advisors and Executive Client Managers to deliver an exceptional level of service to a portfolio of commercial clients — managing complex P&C programs, driving renewals, and serving as a trusted advisor on risk, coverage, and compliance decisions. This firm has been recognized repeatedly as a Best Place to Work both locally and nationally, with a culture built on community involvement, personal growth, and employee wellbeing. It is a stable, growing organization where talented insurance professionals build long careers, with meaningful advancement opportunities and compensation that rewards performance.
Requirements
- Current California Insurance License — required
- 5+ years of client management experience in P&C insurance
- Proficiency in PC applications and insurance management platforms
- Exceptional attention to detail with ability to identify coverage gaps and documentation errors
- Strong interpersonal, written, and verbal communication skills
- Demonstrated negotiating skills and advanced knowledge of commercial coverages
- Ability to handle confidential and sensitive client information with discretion
- Strong organizational and project management skills; ability to multi-task effectively
- Team-first mentality and a commitment to continuous professional development
Nice To Haves
- Industry designations (CIC, CPCU, ARM, or equivalent) preferred
Responsibilities
- Provide day-to-day service to clients in conjunction with the Risk Advisor and/or Executive Client Manager
- Manage the new business and renewal process; review risk management surveys
- Identify exposures to loss and advise clients on appropriate coverages
- Understand complex coverages and class code assignments
- Conduct proactive analysis of underwriting data including Loss Ratios, Experience Modification Ratings, and Audit Dispute Resolution
- Develop marketing plans with Risk Advisors, Executive Client Managers, and insureds
- Complete submissions to market new and renewal accounts to insurance carriers
- Prepare proposals; negotiate coverage terms, pricing, and commissions with carriers
- Work with underwriters to gather additional information from clients as needed
- Create and manage client and carrier-facing documents including Statements of Values and Schedules
- Collaborate with Risk Control to monitor significant claims and risk control issues
- Conduct contract and lease reviews to advise clients on risk and compliance matters
- Review Certificates of Insurance for compliance; provide client guidance and training
- Maintain and grow strong relationships with clients, underwriters, and carrier personnel
- Oversee, direct, plan, and mentor your High Performance Team (HPT)
- Independently conduct client meetings, deliver proposals, and lead client training sessions
- Identify and escalate all matters that may give rise to an E&O claim
Benefits
- Comprehensive benefits package included
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
