Property Caretaker

First Chair Destinations•Warren, VT

13d•$25 - $27

About The Position

The Property Caretaker supports an assigned portfolio of vacation rental properties and helps with all aspects of property management, including owner and guest relations, maintenance, and housekeeping. The role supports the team cross-functionally and assists with the daily operations of the assigned homes. The position involves regular property inspections, light home maintenance, responding to guest and homeowner concerns, and partnering with the management team on escalated issues. It also supports the Business Development Representative and management team when new properties join the portfolio. The work takes place across varied settings and requires frequent travel within the locally assigned market or region.

Requirements

At least 1 year of experience in housekeeping, maintenance, or a similar role.
Excellent time management skills and the ability to change activities frequently and cope with interruptions.
Strong attention to detail.
Comfort using digital systems, applications, mobile apps, tablets, and software platforms.
Reliable personal transportation for frequent travel between worksites.
Dependability, punctuality, self-motivation, and the ability to work independently while contributing positively to a collaborative team.
Ability to communicate clearly and thoughtfully with people online and in person, representing the company positively.
Ability to move freely, including balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand and finger motions.
Ability to lift up to 50 pounds without assistance.
A background check must be completed successfully as a condition of an employment offer.

Nice To Haves

Experience in the hotel, hospitality, vacation, or a similar industry is highly preferred.

Responsibilities

Assist with daily operations of an assigned portfolio of homes.
Identify areas for improvement and assist managers with process enhancements to improve efficiency and quality.
Respond to guest and homeowner concerns by email, phone, and support tickets, and partner with the management team on escalated issues.
Perform light home maintenance, such as changing light bulbs, fixing door hinges, and unclogging toilets.
Conduct regular inspections before guest and owner arrivals.
Assist the Business Development Representative and management team when new properties join the portfolio.
Support other teams and functions as needed.
Perform other duties as assigned.