Commercial Property Administrator

Cushman & Wakefield | StevensonWinnipeg, MB

About The Position

Cushman & Wakefield | Stevenson is a full-service commercial real estate firm in Winnipeg, Manitoba, that provides solutions in brokerage, property management, and advisory services. We are looking for a Property Administrator to join our Commercial team. If you are a detail-oriented professional property administrator looking for a fun, hardworking, and collaborative team that supports learning and continuous improvement, we want to meet you! Summary: The Property Administrator, Commercial, for Cushman & Wakefield | Stevenson has the passion and drive to work closely with and provide support to the Property Manager in the overall management of a commercial real estate portfolio. The Property Administrator is involved in all aspects of day-to-day operations of the property, including tenant relations, managing maintenance activities, maintaining filing systems, assisting with year-end CAM reconciliations, annual collection and preparation of Income & Expense Statements and preparation of real estate documentation and monthly financial reports. The Property Administrator, Commercial, reports directly to the Vice President, Commercial Property Management.

Requirements

  • Post-secondary degree or college certification in any subject area preferred, or equivalent experience or education in the Property Management Industry.
  • 2+ years of professional property administrator experience - detail-oriented and project-oriented; ability to organize information electronically and paper-based.
  • Computer Skills – intermediate to advanced skills in Excel, Word, Outlook, and other Microsoft Office programs.
  • Basic accounting knowledge and understanding of rental terms and leases required in order to assist with lease and budget preparation, year-end CAM reconciliations, and monitoring tenant schedules of rent.
  • Ability to work effectively in a rapidly growing/changing environment with a high degree of resourcefulness and adaptability
  • Communication Skills – Ability to communicate effectively and professionally, both oral and written, with both internal and external stakeholders; Experience communicating with the media is an asset.
  • Relationship Skills – Ability to develop and sustain cooperative working relationships at all levels of the organization; be a mature and self-motivated team player with good conflict-resolution and people management skills; develop productive relationships with vendors.
  • Organizational Skills – Ability to allocate one’s time effectively and manage tight deadlines; ability to work under pressure and achieve quality results; ability to handle multiple demands and competing priorities; ability to project manage and delegate where applicable.
  • Decision-Making Skills – Ability to resolve problems using facts and sound reasoning; ability to achieve goals using a strategic approach; proven innovation with a willingness to manage and adapt to change.

Nice To Haves

  • Experience using Yardi is considered an asset.
  • Knowledge of building systems is considered an asset.
  • Experience communicating with the media is an asset.

Responsibilities

  • Responsible for lease preparation and understanding all lease documentation.
  • Prepares and administers contracts for the provision of property services, such as cleaning and maintenance, snow removal, landscaping, etc.
  • Coordinates the implementation of repairs, maintenance, and renovations carried out on buildings, and monitors progress while determining whether costs are a building expense or a tenant expense.
  • Prepares work orders for Maintenance personnel through Yardi.
  • Ensures necessary purchase orders are issued, maintained, and tracked.
  • Handles utility tracking and implements changes with utility companies where necessary.
  • Tracks critical timelines such as POs, insurance certificates for vendors and tenants, annual payments, budgets, CAM reconciliations, and financial statements.
  • Assists with the preparation of photocopies, scans, saving, and files, and emails monthly management reports as directed by the Property Manager.
  • Prepares and submits monthly AR reporting to the Property Manager and works with Tenants to have any arrears resolved.
  • Updates emergency contacts in databases for maintenance on-call procedures.
  • Assists with the preparation of legal documentation.
  • Tracks door access for buildings and maintains a database of fob information.
  • Maintains parking agreements and manages parking lots.
  • Provides support and assistance as required to other team members, in particular as workloads fluctuate.
  • Collaborates effectively with team members throughout the business from all levels.
  • Makes use of knowledge of standard office administrative practices and procedures.
  • Ensures that deliverables align with the strategic priorities of the business units supported.
  • Participates in preparing monthly financial statements, yearly CAM reconciliations, and annual budgets.
  • Conducts business in a fiscally responsible manner, considering budget and potential costs.
  • Provides recommendations to the Property Manager on the most efficient use of time and equipment, in order to manage project costs.
  • Ensures that all resources (time, supplies, equipment) are used in the most effective and efficient ways to support business activities.
  • Prepares different types of correspondence for Tenants and Owners, such as tenant welcome packages, notices, etc., as directed by the Property Manager.
  • Handles general correspondence to Tenants and Owners for various items/issues, and as directed by the Property Manager.
  • Corresponds with Tenants regarding common area costs and property taxes.
  • Participates actively in committees and team meetings as assigned.
  • Completes all administration duties for the assigned portfolio.
  • Other duties as required and assigned.
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