Property Administrator

Aston Carter•Richmond, VA
•$26 - $26•Onsite

About The Position

The Property Administrator provides comprehensive administrative, accounting, and tenant-relations support to a commercial property management team. The role helps ensure accurate documentation, smooth day-to-day operations, and professional customer service for tenants, contractors, vendors, and internal stakeholders. It is suitable for detail-oriented candidates interested in building a career in property management, including candidates with limited or no prior experience who are motivated to learn. This is a contract position based fully onsite in a professional commercial property management office in Richmond, Virginia. The role follows a standard full-time schedule and may require working beyond a typical eight-hour day or 40-hour workweek when business needs require. The position uses standard office technology, Microsoft Office, and property management and accounting systems such as Yardi. Compensation is $26.44 per hour. Eligible benefits for this temporary role may include medical, dental, and vision coverage; critical illness, accident, and hospital coverage; a 401(k) retirement plan; life insurance; short- and long-term disability; a health spending account; transportation benefits; an employee assistance program; and time off or leave.

Requirements

  • Proficient knowledge of Microsoft Word, Excel, and PowerPoint.
  • Strong administrative skills, including data entry, document management, and email communication.
  • Ability to provide high-quality customer service in a professional office environment.
  • Willingness to learn new software applications used in property management and by clients.
  • Ability to work flexible hours when necessary, including beyond standard eight-hour workdays or 40-hour workweeks.
  • Strong attention to detail and organizational skills to manage multiple tasks and deadlines.
  • Ability to work collaboratively with managers, tenants, vendors, and contractors.

Nice To Haves

  • One year of related administrative support or property management experience and/or training is preferred.
  • An associate or bachelor's degree is preferred; an equivalent combination of education and experience will also be considered.
  • Experience in the property management market.
  • Familiarity with commercial property administration and property management processes.
  • Experience with property management or accounting software, such as Yardi.
  • Experience in commercial property, property administration, or customer service.
  • Motivation and willingness to learn; candidates with limited or no prior experience are welcome.

Responsibilities

  • Provide day-to-day administrative support to managers, including office tasks, documentation, and communications.
  • Track and maintain tenant and contractor Certificates of Insurance to ensure compliance with property requirements.
  • Organize and maintain property documents, including leases, legal correspondence, service contracts, reports, and payables.
  • Monitor, prioritize, and respond to email communications with tenants, vendors, and internal team members.
  • Prepare express mail packages and manage mailing and administrative office supplies.
  • Maintain accurate records and follow established procedures to meet management audit requirements.
  • Assist with property budget preparation by gathering data, updating spreadsheets, and supporting documentation.
  • Enter accounts payable invoices into the accounting system, code them, and obtain payment approvals.
  • Collect and maintain vendor W-9 forms.
  • Print Aged Delinquency reports and prepare and send tenant delinquency letters as needed.
  • Prepare manual adjustment forms for miscellaneous tenant service requests and maintain supporting documentation.
  • Assist with accounts receivable, billing, and collections activities as directed.
  • Respond promptly and professionally to inquiries and requests from tenants, clients, contractors, and vendors.
  • Review and update the Tenant Handbook as needed.
  • Prepare tenant memos and correspondence as directed.
  • Coordinate tenant move-ins and move-outs, including obtaining required authorizations, documents, and approvals.
  • Maintain and update contact lists for tenants, employees, and contractors.
  • Perform other duties assigned by the manager to support the property and management team.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Critical illness coverage
  • Accident coverage
  • Hospital coverage
  • 401(k) retirement plan, with pre-tax and Roth post-tax contributions available
  • Voluntary life and AD&D insurance for employees and dependents
  • Short- and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time off or leave, which may include PTO, vacation, or sick leave
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