Property Administrator

Colliers • Columbus, OH

3d

About The Position

Provide miscellaneous administrative support to a team of property managers, including typing and sending documents, preparing labels and mailings, and creating meeting agendas and minutes. Interact and communicate clearly with tenants and clients, providing outstanding customer service and memorable experiences. Prepare and maintain files for properties and tenants, including Certificate of Insurance tracking, W-9s, contracts, and property information. Code and input invoices in a timely manner. Create new business proposals using templated documents. Abstract leases and maintain stacking plans and property files. Prepare and distribute “Tenant Welcome” packages. Manage signage installation and removal at all properties. Maintain percentage rent file. Scan, mail, distribute, and file monthly operating reports. Coordinate and foster relationships with vendors and oversee proper completion of vendor work. Plan, budget, and execute tenant relations activities, including events and gifts. Provide work order system support backup for the Client Services Coordinator. Assist Property Managers with MRI data entry, including keying budget information and pulling reports. Track tenant rent payments in MRI. Place billing calls to tenants for rent payments, prepare reports on call and email results for the Property Manager and property owner. Resolve or coordinate resolution to tenant requests and/or concerns, communicating and responding appropriately with all involved parties as needed. Support and carry out activities related to the company core values of Service, Expertise, Community and Fun. Other duties as assigned to aid in the successful and profitable operation of the organization.

Requirements

• Must be highly skilled with Microsoft Office including Word, Excel, PowerPoint and Outlook.
• Ability to remember information (e.g., policies and procedures) or locate resources to find information as needed.
• Ability to communicate effectively and tactfully with others.
• Ability to work with other team members as well as independently.
• Ability to shift back and forth between two or more tasks.
• Ability to produce results within an autonomous environment, within company guidelines and have the flexibility to identify and respond to changes in priorities.
• Strong written and verbal communication skills.
• Belief and demonstration of company core values of Service, Expertise, Community and Fun.
• Ability to analyze and evaluate data and tasks to determine courses of action.
• Strong administrative and customer service background a must.
• Broad understanding of financial terms and principals.
• Self-motivated, with the ability to work unsupervised and execute a prioritized workload.
• Maintains professionalism, displays urgency as needed and has keen attention to detail.

Nice To Haves

• Bachelor’s degree preferred.
• Knowledge and experience in commercial real estate a plus.
• Property management software (MRI/YARDI) knowledge a plus.

Responsibilities

• Provide miscellaneous administrative support to team of property manager including but not limited to typing and sending documents, preparing labels and mailings, creating meeting agendas and meeting notes/minutes.
• Interact and communicate clearly with tenants and clients, providing outstanding customer service and memorable experiences.
• Prepare and maintain files for properties and tenants including, but not limited to, Certificate of Insurance tracking, W-9s, contracts and property information.
• Code and input invoices in a timely manner.
• Create new business proposals by using templated documents.
• Abstract leases and maintain stacking plans and property files.
• Prepare and distribute “Tenant Welcome” packages.
• Manage signage installation and removal at all properties
• Maintain percentage rent file
• Scan, mail, distribute and file monthly operating reports
• Coordinate and foster relationships with vendors and oversee proper completion of vendor work.
• Plan, budget, and execute tenant relations activities including events, gifts, etc.
• Provide work order system support back up for the Client Services Coordinator
• Assist Property Managers with MRI data entry including keying budget information and pulling reports.
• Track tenant rent payments in MRI
• Place billing calls to tenants for rent payments, prepare reports on call and email results for Property Manager and property owner.
• Resolve or coordinate resolution to tenant requests and/or concerns, communicating & responding appropriately with all involved parties as needed
• Support and carry out activities related to the company core values of Service, Expertise, Community and Fun.
• Other duties as assigned to aid in the successful and profitable operation of the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level