Property Administrator (Revenue Control)
About The Position
We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships and places, we generate meaningful returns for OMERS members, enhance value for our capital partners and create a brighter world for our customers. Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work. We are looking for a Property Administrator, Revenue Control (RC) to join our Finance team. This is an excellent opportunity for an individual looking to build experience in billing, collections, cash application, receivables, and revenue controls within a complex real estate environment. In this role, you will execute tenant billing, collections, cash application, and related revenue control activities based on lease and billing setup completed by the Lease Setup Administration (LSA) team. You will help ensure billed amounts, collections, and financial records are processed accurately in accordance with system setup, while responding to tenant inquiries related to rent and other charges and escalating setup or lease interpretation issues as needed.
Requirements
- Post-secondary education in a related field.
- 1–3 years of experience in accounts receivable, lease administration, accounting, credit, collections, or a related field.
- Experience supporting routine billing, collections, cash application, tenant account maintenance, and related reporting activities.
- Strong attention to detail and the ability to execute work accurately and consistently.
- Ability to identify billing, account, or tenant inquiry issues that require escalation, particularly when they relate to setup discrepancies or lease interpretation.
- Clear communication skills and ability to work effectively within a pod-based team structure.
- Ability to thrive in a fast-paced, high-volume environment with evolving priorities.
- Highly proficient in Microsoft Excel.
- Experience with JDE, Yardi, or comparable financial systems.
Responsibilities
- Executing monthly and annual recurring billings.
- Executing manual and non-standard billings based on established processes.
- Processing percent rent billing in accordance with system setup and supporting documentation.
- Preparing annual rental notices and final billing packages.
- Performing cash application and daily deposit reconciliation.
- Processing and posting EFT and auto-debit transactions.
- Managing credit reimbursements, tenant refunds, and AR adjustments.
- Monitoring tenant accounts, collections activity, and AR aging.
- Responding to tenant inquiries related to rent, recoveries, and other charges in a timely and professional manner.
- Investigating billing or account discrepancies and coordinating with LSA, Operations, or Finance when issues relate to setup, lease data, or supporting documentation.
- Escalating non-routine issues, disputed charges, or items requiring interpretation in accordance with established processes.
- Following established revenue control procedures, service standards, and documentation requirements within the centralized team.
Benefits
- Annual Incentive Award pursuant to our Short-term Incentive plan
- Long-Term Incentive plan (if applicable)
- Group benefits
- Retirement plans
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
