Team Lead, Property Administration (Revenue Control)

OMERS•Toronto, ON

1d•CA$85,000 - CA$95,000•Onsite

About The Position

We are looking for a Team Lead Revenue Control (RC) to join our Finance team. This is an excellent opportunity for an experienced revenue control professional looking to combine people leadership with hands-on billing, collections, cash application, and account review responsibilities within a complex real estate environment. In this role, you will provide day-to-day guidance, coaching, and work review for Property Administrators, while also managing a less complex portfolio and completing revenue control activities directly. You will help ensure consistent execution, service quality, and adherence to established processes, while escalating higher-risk, complex, or non-routine matters to the Manager as appropriate. This role offers the opportunity to build leadership experience while remaining hands-on in revenue control operations. You will play an important role in reviewing work, supporting Property Administrators, and managing a less complex portfolio directly, while helping drive consistency, service quality, and strong financial controls across the business.

Requirements

College diploma or university degree in Finance, Accounting, Commerce, or a related field.
5+ years of experience in accounts receivable, lease administration, accounting, or a related field.
Strong knowledge of AR processes, including billing, cash application, adjustments, reconciliations, and period-end close activities.
Experience reviewing work, coordinating day-to-day team activities, and supporting less experienced team members within a standardized operating model.
Ability to investigate discrepancies, resolve complex AR issues, and identify when matters require escalation.
Experience providing day-to-day coaching, work review, and guidance to junior team members.
Clear communication and ability to work effectively across teams and stakeholders.
Ability to thrive in a fast-paced, high-volume environment with evolving priorities.

Responsibilities

AR Execution, Review, and Issue Resolution: Managing billing, collections, cash application, and account activities for an assigned less complex portfolio. Reviewing work completed by Property Administrators for accuracy, completeness, and adherence to established processes. Supporting issue resolution for account discrepancies, tenant inquiries, and routine escalations within delegated authority. Completing daily cash activities, reconciliations, and other revenue control tasks as needed to support team execution.
People Leadership and Team Support: Providing day-to-day leadership, coaching, training, and support for Property Administrators within Revenue Control. Assigning and coordinating work across Property Administrators to support service levels and workload balance. Reviewing work, answering routine questions, and supporting skill development for junior team members. Partnering with the Manager on onboarding, performance support, and team coordination as needed.
Reporting and Process Improvement: Monitoring recurring issues, reporting trends, and workflow challenges within the assigned portfolio or team. Supporting implementation of process improvements that enhance quality, efficiency, and consistency.
Stakeholder Coordination: Coordinating with Finance, Operations, and LSA on routine issues affecting billing, collections, or account accuracy. Escalating items requiring managerial review, lease interpretation, or approval beyond delegated authority. Supporting consistent application of team standards and processes across the assigned less complex portfolio.