Property Administrator

Park Property Management•London, ON

1d•CA$40,000 - CA$46,000•Onsite

About The Position

At Park Property, we are committed to delivering exceptional living experiences to our residents. To ensure we consistently deliver this experience, we are looking for a Property Administrator to join our team at our London Office, located at 301 Oxford Street West. Reporting to the Property Manager, the Property Administrator plays a key role in administration, managing Accounts Receivable (A/R)/ and Accounts Payable (A/P), maintaining tenant records and acting as a resident liaison. If you thrive in a fast-paced environment, excel at problem-solving and take pride in delivering exceptional customer service, this job is perfect for you! The base salary range for this position is from $40,000 - $46,000 annually. The starting base salary may vary based on job-related knowledge, role complexity, skills, experience, and internal equity, with opportunities for progression within the range as team members grow and develop in their roles.

Requirements

Experience in accounts receivable/payable and financial management
Customer-focused, with strong interpersonal and problem-solving skills
Excels in time management, organization and multitasking in a fast-paced environment
Proficient in MS Office (Excel, Outlook, Word)
Strong written and verbal communication skills to effectively interact with residents, vendors and internal teams
Works well both independently and within a team
The successful candidate must be eligible to work in Canada and will be required to pass a criminal background check.

Nice To Haves

Experience in the residential property management industry is considered a strong asset
property management software (considered an asset)
Knowledgeable about the Resident Tenancies Act (RTA), Human Rights Code and privacy legislation (preferred)

Responsibilities

Be the first point of contact for resident inquiries, delivering professional and prompt customer service via phone, email and in-person
Process suite rental applications using credit and reference checks.
Prepare and manage new tenancy agreements, adjustment notices, and tenant changes
Maintain accurate records of parking/locker assignments and Toronto Business Registration requirements
Train and support building staff in administrative procedures and processes
Update and maintain rental and market reports
Draft and distribute resident correspondence, building notices, and reports
Ensure accurate electronic and physical records following company procedures
Provide administrative coverage when team members are absent
Performs other duties as required
Process daily rent and other payments, ensuring timely deposits
Reconcile resident accounts and handle adjustments as needed
Maintain resident records and document control
Address accounts receivable inquiries and resolve payment issues
Prepare Landlord and Tenant Board (LTB) notices and support legal file preparation
Process Purchase Orders (POs) and Work Orders in a timely manner
Handle resident invoices and related correspondence
Respond to internal and external A/P inquiries
Oversee day-to-day accounts payable tasks and supplier invoices