Property Administrator, Operations

Silver Ventures LLC•San Antonio, TX

12h

About The Position

The Property Management Department plays a critical role in delivering the experiences that animate the places in the Pearl neighborhood. The individuals who join the Property Management team have the unique ability to reinforce the Pearl brand through the selection of partners to occupy our spaces and the effective operations of Pearl, both of which make Pearl unique. The Property Administrator, Operations will provide administrative, financial, and vendor coordination support for the day-to-day operations of Pearl's POA and common area portfolio, including parking, janitorial, landscaping, and exterior areas. This role supports the Operations Property Manager in managing invoice coding, PO approvals, vendor documentation, and budget tracking, and provides administrative coordination to the Common Area Technicians, including work order logging and SLA tracking.

Requirements

Associate's or Bachelor's degree, or equivalent experience in a related field
2 (two) plus years of commercial real estate, property management, or administrative experience
Working knowledge of Yardi or comparable property management software preferred
Experience with vendor/contract administration, invoice coding, or AP/AR functions
Excellent communication and interpersonal skills, including the ability to speak with all levels of associates, tenants, guests, and vendors
Strong organizational, time management, and prioritization skills
Problem solver
Detail-oriented
Service oriented
Experience with vendor and contract administration
Excellent verbal and written communication
Ability to exercise independent judgment and work with limited supervision

Nice To Haves

Working knowledge of Yardi or comparable property management software preferred

Responsibilities

Process invoice coding and PO approvals for POA vendors within approved dollar thresholds.
Maintain COI tracking, contract files, and preferred-vendor documentation for parking, janitorial, landscaping, and security vendors.
Support scheduling and documentation of vendor inspections and scorecards for POA common area contracts; assist with preparation of RFP and contract-audit materials.
Provide administrative support to the Common Area Technicians, including logging work orders and tracking SLA compliance per established SOPs.
Coordinate parking, janitorial, and landscaping vendor onboarding in conjunction with the Operations Project Manager's vendor consolidation efforts.
Support monthly variance reporting and budget tracking for POA common area costs.
Assist with CAM recovery and reconciliation for POA-managed common areas.
Track AR aging and support collections follow-up for POA billing.
Serve as a point of contact for POA tenant and vendor inquiries, escalating to the Operations Property Manager as needed.
Support tenant survey follow-up per established SOPs for POA-related items.