Property Administrative Assistant

Related • New York, NY

2d

About The Position

The Administrative Assistant supports affordable housing operations by providing professional communication and administrative assistance to tenants and applicants. The role helps guide applicants through the leasing process, coordinates resident services, connects residents with community resources, and supports activities that promote resident development and engagement. The position also collaborates with service providers and helps ensure resident services are delivered effectively and on time.

Requirements

• Excellent written and verbal communication skills.
• A proven track record of managing complex operational tasks.
• Commitment to exceeding expectations by providing exceptional service.
• Determination to improve, including embracing constructive criticism.
• Teamwork orientation.
• Trustworthiness and reliability.
• Welcomes everyone and values diversity of thought and perspective.

Nice To Haves

• Prior experience in the affordable housing industry.
• Bilingual skills in Spanish.

Responsibilities

• Provide timely, professional responses to phone calls and emails.
• Welcome tenants and new applicants and guide them through the application process.
• Distribute application materials, conduct interviews, and conduct background and credit checks.
• Manage leasing tasks, including lease signings, preparing financial statements and invoices, and other administrative duties.
• Establish partnerships with local organizations to provide residents with resources that promote health and independence.
• Educate residents and staff about community resources, such as case management, meal delivery, and transportation.
• Oversee delivery of resident services to ensure their quality and timeliness.
• Collaborate with service providers and coordinate reporting as needed.
• Help residents build supportive networks with family and friends.
• Organize educational and volunteer opportunities for resident development and engagement.

Benefits

• 19 or more days of paid time off.
• Choice of medical, vision, and dental options.
• Life insurance and an Employee Assistance Program.
• 401(k), FSA, and HSA.
• Employer-paid life and AD&D insurance.
• Paid leave and disability programs.
• Mental health resources, including counseling.
• Fertility benefits, including surrogacy and adoption assistance.
• Paid time off to volunteer and matching for charitable donations.
• Learning and training programs.
• Tuition and certification reimbursement.
• Internal advancement opportunities.
• Annual bonus.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed